Registration Terms of Use

1. General

By using this website for the City of Toronto’s Online Registration for Short-Term Rentals (the “Site”) you agree to the current version of these Terms of Use (the “Terms”). The City of Toronto (the “City”) may change the Terms at any time without notice. The changed Terms will be posted on the Site, and you should read them before using the Site. You may be requested to agree to separate terms of use for other specific applications elsewhere on the City of Toronto’s website.
If you do not agree to the Terms of Use, you will not be able to register or make payments on-line.

2. Liability

By using this application, you acknowledge that the City provides the application on an “as is”, “as available” basis. The City does not make any express or implied warranties, representations or endorsements with respect to the application ‘itself’. You also acknowledge that the information obtained through this application is considered complete and up-to-date to the best knowledge of the City; however the City does not warrant against errors, omissions, and/or discrepancies with other sources. You acknowledge that you may e-mail: or call 416-395-6600, Monday to Friday, 8:30 a.m. to 4 p.m. or contact 311 within City limits or call 416-392-CITY (2489) outside City limits to discuss any concerns with the information.
The City is not responsible for, and will not be liable to you or anyone else, for any damages whatsoever, including any indirect, special, incidental or consequential damages, arising out of or in connection with your use of, or inability to use, the application.

3. Copyright

The text, images and data (the “Content”) on the Site are protected by the Canadian Copyright Act. The City grants you a personal non-exclusive licence to read, download and print copies of the Content. You may reproduce the Content of the Site for non-commercial purposes, if you cite the City as the source. This citation must refer to the City’s copyright and include the web address where the Content was located. If Content on the Site refers to another person’s or organization’s copyright, you must get written permission from the owner of that copyright before making use of that Content. You do not gain any ownership rights to any of the Content you gain access to through the Site.

4. On-line Payments

If you are making a payment through this Site, you acknowledge that your receipt of an electronic form or other form of confirmation of payment does not signify the City’s receipt of acceptance of your payment. Your payment shall be deemed to constitute an offer to pay that will be accepted by the City only upon successful credit card payment.
If you do not agree to the Terms of Use, you will not be able to register or make payments on-line.

5. Other Terms

To use the Site, you also agree to the following terms:
(i) You will not change any information or material found on the Site including any information posted by other users;
(ii) You will not violate (or try to violate) the security of the Site by hacking, cracking, mail bombing, mounting a denial of service attack, breaching of netiquette, or any other similar malicious, careless or negligent acts;
(iii) You will not impersonate any other person or entity or make any misrepresentations;
(iv) You will not upload any content that is unlawful, harmful, threatening, vulgar, obscene, libellous or otherwise objectionable and that may invade another’s right of privacy;
(v) You agree that the City is not responsible for any loss, damage, or injury that you may experience as a result of using the Site including, but not limited to, situations caused by viruses or other technical problems;
(vi) You agree to be bound by Ontario laws in your use of the Site and you agree that any court proceedings relating to your use of the Site will take place in Ontario; and
(vii) You agree that even if the City does not insist on or enforce an item in the Terms, the City still has the right to insist on and enforce that item.


Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

  • By email: