Best Alternative to GuestView
Hardware is a big investment to install and maintain – are you sure you need it?
Why Consider an Alternative to GuestView?
The main reasons many property managers seek an alternative to hardware solutions are cost (purchase, installation + ongoing maintenance), stability/user experience and support.
The parent company Sharp NEC Display Solutions is discontinuing service to GuestView Guide, with no new subscribers to be acquired.
If you are a user of this product, looking for the best alternative to GuestView Guide, consider Enso Connect.
Guest Screen in room vs. Guest Screen in hand
While GuestView Guide has made a significant mark in the rental industry, digital alternatives are gaining popularity among hospitality professionals. Having all of the information in the guest’s phone instead of loaded onto a screen on the property saves you time, money and prevents technical headaches.
Enso Connect offers a state-of-the-art guest check-in app called the Boarding Pass, that does all of the above and so much more.
Imagine instead of just showing your guests where to eat – they could instantly book a reservation?
Imagine instead of just explaining the local amenities, they accessed them right on their phone?
If you integrate with smart locks – your guests can get access to PIN codes at check-in.
The scalability and flexibility of a mobile solution is ENDLESS.
GuestView Guide
Enso Connect
Welcome Screen
Guests receive the Boarding Pass link after booking. The greeting message can be personalized and customized according to needs of every individual hospitality business.
A personalized welcome screen greets guests upon arrival.
Check-in Survey
Collects guests’ first impressions of the property, allowing for immediate feedback and issue resolution.
There are “Support” button in the Boarding Pass, that is available to guests 24/7 after verification. They can report any issues within the Boarding Pass or find needed answers in the property guidebooks.
Home Screen
Provides guests with weather updates, how-to videos on amenities (e.g., home entertainment system), and local area suggestions.
The Boarding Pass features weather in local address, and the guidebooks can be created and adjusted to any need: from house rules to neighbourhood restaurants list.
Local Recommendations
Curated list of recommended local restaurants and businesses, complemented by personalized comments.
Enso Connect guidebooks allow creating any lists of recommendations, directions and demonstrations, accompanied wit links, images, videos, etc.
Local Activities
Suggestions for local activities to offer guests a genuine local experience.
In the Boarding Pass, the guests are prompted to customize their stay with upsells and activities. Many operators add their affiliate links when offering these.
Slideshows
When not in use, the GuestView Guide displays local art and images, serving as a digital gallery that complements the property’s décor.
No slide shows in the Boarding Pass
How-To Property Information
Videos that provide basic information, such as Wi-Fi access, TV usage, or hot tub unlocking procedures.
Enso Connect's guidebooks allow creating guides about anything, including videos, links, images, etc. EnsoAl will help writing these guides in seconds.
Just-in-Time Guest Communication
Enables real-time communication with guests or scheduled messages, such as trash day reminders.
With Enso Connect you can schedule reminders or any messages you need to send to your guests anytime. It is the best guest communication tool for vacation rentals.
Interactive Guest Check-in
The screen is in the unit, so interaction is not available before the guest actually gets inside.
Provides guests with step-by-step check-in instructions and • notifies short-term rental managers upon guest check-in
Interactive Guest Checkout
Provides guests with a checkout checklist and notifies the property manager and team upon guest checkout.
Provides guests with step-by-step checkout instructions and notifies rental property managers upon guest checkout. Automatically send guest reviews request to only happy guests, boosting the likelihood of receiving positive reviews.
Add-on Services
Upsell services like late checkout or mid-stay cleaning directly through the display. The early check-in or any pre-stay extra services and communication unavailable.
The users can add and customize any upsells they want to offer to their guests.
Digital Billboard
Promote services, activities, and even cross-promote other properties to enhance the guest experience and generate additional revenue.
No digital billboard is available. However the Boarding Pass app is at the guests' fingertips anytime anywhere - in their smartphones.
Rebooking
Promotes and facilitates direct bookings in-stay, with the option to use promotional codes as incentives.
Prompting guests to rebook their stay as part of the checkout process.
