Turn Guest Data into Revenue with CRM
Leverage guest data to drive direct bookings, boost repeat business, uncover revenue opportunities, and share actionable insights with your team.
How Enso's CRM helps you grow
Our CRM collects guest data from across the journey, from messages to preferences. It gives you a complete picture to drive personalized marketing, better service, and more bookings.
The tools that turn guest data into growth
Customer segmentation
Segment your guests by travel reasons, past purchases, preferences, sentiment, and much more.
Personalize messages and offers for elevated guest experience and increased revenue.
AI-powered insights in your guest messages
EnsoAI analyzes your guest messages by topic, highlighting trends, identifying issues, and uncovering upsell opportunities. Click through to our CRM system for guest-specific details.
Guest workflows & automations
Create workflows based on If This Then That conditions. Choose from an array of actions to be performed, such as – sending confirmation messages, tailored offers, payment reminders, and updating guest details.
Data collection
Collect guest data throughout the entire journey, from the contact and personal details at the verification stage, to preferences and sentiment during the stay.
Export your data
This is your data, not Enso Connect’s. Export your data in Json or CSV format anytime to import in other tools you might use like Mailchimp, Hubspot, or other CRMs.
Targeted marketing campaigns
Craft hyper-focused marketing email, SMS and WhatsApp campaigns that convert.
