Choose your colors, your logos, your branding, even your social media links.
One App, One Journey, Many happy guests.
Set conditions to customize interactions with your guests to meet their specific needs and the needs of your business.
Your Remarkable Guest Experience
Create a clear, quick and touchless path for your guests from booking to check-out and beyond.
Risky reservations can lead to disruptive parties, damage, noise complaints, liability issues and even criminal activity. Avoid risks by screening your guests ahead of time.
Ensure the safety of your business, while collecting valuable information, allowing you to personalize your guests’ stay.
- Security deposit collection
- Credit card hold
- Damage waiver
- Guarantee & Insurance
- Multi-lingual agreements
- GDPR compliant data collection
- ID verification
- Fraud detection
Provide easier and faster check-in for your guests, while freeing up your staff to do what only humans can – create an outstanding hospitality experience.
- Step by step check-in instructions
- Smart lock integrations
- 2-way synchronization with PMS for check-in data
- Digital access codes
- Multi-door access control
Maximize profit from your rental portfolio by offering travelers additional services. Let your guests enjoy the amenities of a high-end hotel with the personal touch of a homeowner, while increasing revenue per customer.
- Early-check-in payment
- Early-check-in 2-way sync with PMS
- Late-check-out payment
- Late-check-out 2 way sync with PMS
- Room upgrades
- Custom upsells set up and payments
- Custom pricing logic for upsells
- Description of upsells with pictures & videos
Virtually assist your guests with everything they need for a joyful stay. Instantly provide additional services and amenities on demand. Connect to dozens of service providers to streamline restaurant reservations, equipment rental, and taxi bookings to create a seamless experience.
- Connected experiences from 50+ partners
- Direct connection of address for one-click ride requests
- Condition based personalization
Make your guests feel comfortable in your space. Provide a quick and easy way to learn about your property. Facilitate an ideal digital guest experience for travelers, while saving time and reducing questions asked.
- Property guide
- Amenities manual
- Neighbourhood guide
Messaging & Marketing
Enhance your guest communication with real time conversations and timed messages based on your conditions, such as time of booking, length of stay, actions taken, and any other valuable data you have collected to know your guests.
- Unified inbox
- Scheduled messaging for pre, during and post-stay
- Auto responses
- Condition-based messages
- Send images, videos, PDFs
- Predictive responses
See how Boarding Pass works for you & your guests
Hospitality operators love Boarding Pass
It's so simple, you just put the information in your Boarding Pass (the Enso Team built it for us) and your guests have everything they need for checking in. I really like that it includes my logos, because it makes my business stand out, but also the step by step check-in process is a killer feature. I have not had a single call this week about check-ins.BasamToronto Rentals - 50 + Listings
I've had the Boarding Pass for just a week and people have already mentioned it in the reviews! This is going to be the new norm for my business. Saved me time, and provides my guests with all the info they need before they arrive.AlexHostGenius with 80 + listings