Create a digital hotel. Delight your guests with personalized contactless experience.
Use the latest digital hospitality tech to run an efficient, sustainable business, while providing a high level of service and preserving a personal touch.
Perfect your guest interactions
Build relationships. Be available, helpful and proactive.
Automate predictable cases to reduce operational costs and free up your team for remarkable hospitality service.
The latest AI technology
Let our AI follow up on inquiries for the highest conversion. Never miss a booking or any guest message! Prevent negativity with our sentiment recognition capabilities.
Robust unified inbox
Manage all messages coming through Airbnb, your website chat, email, text messages, or Whatsapp in one place with our Unified Inbox.
Personalize interactions with your guests based on the data you collect. Use your guests’ preferences and purpose of stay to identify opportunities for tailored services and upsells.
Set the rules to serve your guests and your business
Deliver lifetime memories & drive revenue through experiences
Some examples of what you can do. Customize almost anything!
Our Experience Lab operates on “If this then that” principle, connecting the dots for the complete seamless digital experience. Set up conditions to create memorable moments for your guests and unlock new monetization opportunities with one-click upsells.
- Early check-in, late check out, room upgrade, breakfast, pool heating, airport transfer, electric cars, tours. You name it – our XLab builds it.
- Prioritize the conversations that need your immediate attention. Our AI will let you know when alarming triggers appear.
- Provide seamless, quick and contactless property access on your conditions, built in our Experience Lab, facilitated by our smart lock partners.
- Increase your rankings on review sites and OTAs. Our AI identifies sentiment in guest communications and sends review reminders only to the guests who had great experience.