EnsoAssist
Increase Guest Satisfaction
with round-the-clock assistance
Boost Revenue
through better booking and upselling conversions
Scale Efficiently
Smart Automation vs + Personal Touch
We’ll manage your guest inquiries, as you focus on growing your business
As your business grows, so do your guest inquiries. Maintain excellent service across all properties without overspending on staff. Use technology and innovation while preserving the human touch.
EnsoAssist is the perfect blend of our skilled automation and Extenteam’s professional hospitality support agents, who are trained to respond to guest requests around the clock using the Enso Connect platform.
You have the flexibility to use tech for routine queries and human support for complex issues or night-time needs. The choice is yours, tailored to your business needs.
What you get with EnsoAssist
- 24/7 Guest messaging
- After-hours support
- Inquiry to booking and upsells converter
How to connect
The service is exclusively available to Enso Connect users and requires an EnsoAssist package activated.
Pricing
Contact us to request the pricing, as we roll out the EnsoAssist packages.
Unified messaging
Email, SMS, WhatsApp, Airbnb through Enso Connect’s AI-driven unified inbox
Guest service
Inquiry to bookings conversion, guest questions, concierge service
After hours support
Your guests’ urgent requests taken care of 24/7
POWERED BY
Extenteam
Extenteam is redefining how short-term-rental (STR) property managers solve their staffing challenges. They are the industry’s first staffing-as-a-service provider, a unique labor subscription model for extending local hospitality teams with professional global talent.
Personalize your Guest Experience today!
Simplify the Experience
Contactless Check-in
Contactless Checkout
Digital Guidebooks
Smart Locks
Increase Revenue
Personalized Upsells
Affiliate Links and Local Services
Automate Operations
Wifi & important information
Guest Journey Editor NEW
Custom automations and workflows
AI Context analysis
Personalize Communication
Inquiry to booking converter
AI Sentiment recognition
AI Predicted responses
Unified Inbox
Drive Return Guests
Apple Wallet
Branding & Social Media
CRM BETA