Get an email with your pricing

• Consultation and training
• Access to Guest Journey Editor for quick and easy setup
• Smart locks setup help (see a list of supported smart locks)
• Your customized Guest Experience Dashboard
• Access to Enso Connect’s partner ecosystem (see a list of supported partners)
• PMS integration (see the list of supported PMS)
• Online support

As setting up the account takes between 2 to 8 hours, a free trial isn’t suitable. However, we do offer paid trials for property managers with more than 150 properties under management, a trial might be the preferred approach. Book a meeting with our sales team today to discuss your needs!

We charge 5% to your guests on all non-tax-related fees. Examples of applicable fees include Upsells, Damage Waivers, Pet Fees, and/or any other non-tax-related fees that you build in your boarding pass.

Any additional connected package (such as guest screening or verification with Autohost or Superhog) would be add-ons.

Choose your billing pre-payment amount – this locks in a reduced price per listing.

• If you choose monthly, you pay the first month in advance, and monthly pro-rated thereafter.
• If you choose quarterly to benefit from the quarterly discount, you will be billed the first quarter in advance, and then monthly pro-rated throughout the year.
• If you choose yearly to benefit from the yearly discount, you will be billed the first year in advance, and then monthly pro-rated throughout the year.

Switching between monthly, quarterly, or yearly is available on a case by case basis. The prepayment amount allows you to lock in a better rate for your contract. Once your contract is over, you can contact your sales representative to renew a prepayment amount and get a better rate per room or listing.

Our pricing is tiered based on the number of properties or rooms you manage. After reaching the next tier, your price per room or property goes down.

You can cancel your subscription at any time but we do require 60 days notice to do so. We do not offer refunds unless there are special circumstances. Contracts are for a 1 year duration.

No, you can have as many users on the platform as you’d like. We do not charge per user, but per room or listing.

Our system provides an easy set up to connect your affiliate links and create custom upsells to diversify your revenue streams.

Our product is available globally and supports more than 250 languages in guidebooks and agreements. Our support team is available at your convenience, but in English and French only at the moment.

Unfortunately, for now, Enso Connect is only available when connected to your property management system. You can learn more about the list of PMS by exploring our integrations.