Protect your property & prevent damage with guest screening & verification
Reduce chargebacks, verify guest identities and collect valuable data for personalization and marketing.
Guest Screening Without Friction: The Enso Advantage
Customize your vetting process to fit each situation — seamless for guests, secure for you.
Verify Guest IDs – Manually or Automatically
Approve guests through the guest screening and verification stage, ask them to get re-verified, or approve them automatically.
Collect Data
Collect guest details pre-arrival. Ensure all fields in your rental agreement are pre-populated with the details, minimizing the risk of errors.
Learn more about the importance of guest data.
Download Chargeback Reports
Get personalized chargeback reports and make sure 100% of your guests pay for their stay.
The report includes data you’ve collected, such as email, phone number, ID, signed rental agreement, etc. It also shows guest’s IP address, type of phone used, location coordinates, smart lock devices history and more.
Revoke Guest Access Even After the Approval!
Have you ever approved the verification, but then realized you couldn’t have the guest over for whatever reason? But you already sent them the check-in instructions! Simply revoke the Boarding Pass and we will notify the guest.
Embedded Verification Partners
Enso Connect includes a basic photo ID capture system – no verification happens from Enso Connect. However, with a single click you can select one of our white label partners. They add more verification settings, such as background checks, sex offender checks, AI fraud detection, & much more!
Add Conditions to Your Verification
Customize each verification setting based on properties, channels, guests, and more!
For example, you can set a condition to not check IDs and not charge a fee for bookings coming from the Airbnb channel. While for the ones, coming from Booking.com – set to automatically check IDs with Autohost, have a rental agreement and collect a security deposit.
Security Deposits & Damage Waivers
Protect your rental property, prevent disputes and deal with accidental damage quickly and efficiently.
Collect a refundable security deposit or a non-refundable damage waiver before your guests check in.
Rental Agreements in 200+ Languages
Define and protect both your and your guests’ rights and responsibilities during their stay in your property.
Your guests speak a different language? We’ve got you covered! Our rental agreements are available in 200+ languages.
This is your AutoPilot speaking - I’ll handle all guest messaging from here.
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