platform feature
Track, Analyze and Manage Your Guest Interactions, In Our Real Time Dashboard
Your guest experience dashboard is a powerful tool, centralizing your customer metrics and aligning your guest experience strategies for success.
How it works
Stay on top of your guest satisfaction and upsell revenue.
Track Key Metrics to Boost Revenue & Guest Experience
All the insights you need to manage your guest experience and grow your business - on one page
AI-Powered Insights
EnsoAI analyzes your guest messages by topic, highlighting trends, identifying issues, and uncovering upsell opportunities.
Response Times
Track and improve your team’s average time to reply to guest messages, elevating every guest’s experience.
Track Revenue
“Total Revenue” section, breaking down the revenue from upsells and fees.
Track Guest Satisfaction
Guest satisfaction overview graphs, based on the conversation sentiment.
User Scopes By Listing Groups
Access, filtered by listing group, ensuring users view only their relevant data.
Date Ranges & Filters
Filter your data based on date values and customize the dashboard look.
"It's not just a system you pay a monthly fee for. It's a partnership. I pay the same price I paid when I started, and we have 500% more functions. You can bring your ideas and see updates built from the feedback."
Nicole Gödecke
CEO, Homely Stay
"Make a decision for the long term, not just for that immediate need. That's why I went with Enso three years ago — and why we plan to continue."
Brian Meyer
Co-Founder and President, FLOHOM
