Hospitality Response Times: Track, Improve, and Win More Bookings
Your guests expect instant replies. Our dashboard shows how fast you’re responding - and how to improve.
Hospitality Response Times: Track, Improve, and Win More Bookings
Your guests expect instant replies. Our dashboard shows how fast you’re responding - and how to improve.
Hospitality Response Times: Track, Improve, and Win More Bookings
Your guests expect instant replies. Our dashboard shows how fast you’re responding - and how to improve.
Slow responses = lost trust, lost bookings
Enso dashboard shows your response times across all guest channels - so you can reply faster, build trust, and boost revenue.
Slow responses = lost trust, lost bookings
Enso dashboard shows your response times across all guest channels - so you can reply faster, build trust, and boost revenue.
Slow responses = lost trust, lost bookings
Enso dashboard shows your response times across all guest channels - so you can reply faster, build trust, and boost revenue.
Stay on Top of Response Times Across All Channels
Stay on Top of Response Times Across All Channels
Stay on Top of Response Times Across All Channels
![](data:image/svg+xml,<svg display="block" role="presentation" viewBox="0 0 120 120" xmlns="http://www.w3.org/2000/svg"><g d="M 0 0 L 111 0 L 111 111 L 0 111 Z M 32.842 30.698 L 34.248 15.297 C 34.808 9.112 39.99 4.373 46.2 4.367 L 65.183 4.367 C 71.413 4.344 76.627 9.088 77.191 15.292 L 78.606 30.786 C 85.571 37.186 89.53 46.217 89.518 55.676 C 89.529 65.181 85.532 74.249 78.51 80.654 L 77.104 96.06 C 76.542 102.261 71.335 107.004 65.108 106.985 L 46.213 106.985 C 39.983 107.009 34.769 102.265 34.205 96.06 L 32.794 80.61 C 25.8 74.208 21.823 65.158 21.834 55.676 C 21.823 46.172 25.82 37.103 32.842 30.698 Z M 39.825 85.584 L 40.729 95.47 C 40.981 98.293 43.354 100.451 46.187 100.435 L 65.121 100.435 C 67.956 100.451 70.33 98.29 70.58 95.466 L 71.479 85.61 C 66.61 88.184 61.184 89.526 55.676 89.518 C 50.15 89.527 44.706 88.175 39.825 85.584 Z M 73.064 76.711 C 79.343 71.531 82.976 63.815 82.968 55.676 C 82.968 45.106 76.864 35.487 67.301 30.985 C 57.738 26.483 46.435 27.907 38.288 34.642 C 32.009 39.821 28.376 47.537 28.384 55.676 C 28.384 66.246 34.488 75.865 44.051 80.368 C 53.615 84.87 64.918 83.445 73.064 76.711 Z M 71.571 25.79 L 70.667 15.886 C 70.413 13.064 68.042 10.906 65.209 10.917 L 46.205 10.917 C 43.379 10.913 41.019 13.071 40.772 15.886 L 39.873 25.742 C 44.742 23.168 50.168 21.826 55.676 21.834 C 61.423 21.834 66.833 23.266 71.571 25.79 Z M 52.401 42.576 C 52.401 40.767 53.867 39.301 55.676 39.301 C 57.485 39.301 58.951 40.767 58.951 42.576 L 58.951 54.318 L 64.541 59.912 C 65.819 61.19 65.819 63.262 64.541 64.541 C 63.262 65.819 61.19 65.819 59.912 64.541 L 53.362 57.991 C 52.746 57.378 52.4 56.545 52.401 55.676 Z" fill="transparent" height="111px" id="sK82mDIF2" transform="translate(5 5)" width="111px"><path d="M 0 0 L 111 0 L 111 111 L 0 111 Z" fill="transparent" height="111px" id="Rh14quOS8" width="111px"/><path d="M 11.009 26.332 L 12.415 10.93 C 12.975 4.745 18.156 0.006 24.366 0 L 43.349 0 C 49.579 -0.023 54.793 4.721 55.357 10.926 L 56.772 26.419 C 63.737 32.82 67.697 41.85 67.685 51.309 C 67.695 60.814 63.698 69.882 56.676 76.287 L 55.27 91.693 C 54.709 97.894 49.501 102.637 43.275 102.619 L 24.38 102.619 C 18.149 102.642 12.935 97.898 12.371 91.693 L 10.961 76.244 C 3.967 69.841 -0.011 60.791 0 51.309 C -0.011 41.805 3.986 32.736 11.009 26.332 Z M 17.991 81.217 L 18.895 91.104 C 19.147 93.926 21.52 96.084 24.353 96.069 L 43.288 96.069 C 46.123 96.084 48.496 93.923 48.746 91.099 L 49.646 81.243 C 44.776 83.817 39.35 85.159 33.842 85.152 C 28.316 85.16 22.872 83.809 17.991 81.217 Z M 51.231 72.344 C 57.509 67.165 61.142 59.449 61.135 51.309 C 61.134 40.739 55.03 31.12 45.467 26.618 C 35.904 22.116 24.601 23.54 16.454 30.275 C 10.175 35.454 6.543 43.17 6.55 51.309 C 6.551 61.879 12.654 71.499 22.218 76.001 C 31.781 80.503 43.084 79.078 51.231 72.344 Z M 49.737 21.423 L 48.833 11.52 C 48.58 8.697 46.208 6.539 43.375 6.55 L 24.371 6.55 C 21.545 6.546 19.186 8.705 18.939 11.52 L 18.039 21.375 C 22.909 18.801 28.334 17.46 33.842 17.467 C 39.589 17.467 44.999 18.899 49.737 21.423 Z M 30.567 38.209 C 30.567 36.4 32.034 34.934 33.842 34.934 C 35.651 34.934 37.117 36.4 37.117 38.209 L 37.117 49.951 L 42.707 55.545 C 43.985 56.823 43.985 58.896 42.707 60.174 C 41.429 61.452 39.356 61.452 38.078 60.174 L 31.528 53.624 C 30.912 53.011 30.567 52.178 30.567 51.309 Z" fill="rgb(113, 118, 128)" height="102.61880498036983px" id="Oq_Rfd3Zo" transform="translate(21.834 4.367)" width="67.68468127609242px"/></g></svg>)
Track Your
Speed
Monitor response times across all channels in one place.
Track Your Speed
Monitor response times across all channels in one place.
Track Your
Speed
Monitor response times across all channels in one place.
![](data:image/svg+xml,<svg display="block" role="presentation" viewBox="0 0 120 120" xmlns="http://www.w3.org/2000/svg"><g d="M 0 0 L 109 0 L 109 109 L 0 109 Z M 81.5 76.681 L 98.917 94.103 C 100.246 95.432 100.246 97.588 98.917 98.917 C 97.588 100.246 95.432 100.246 94.103 98.917 L 76.681 81.5 C 60.396 95.204 36.204 93.645 21.814 77.962 C 7.423 62.28 7.943 38.044 22.994 22.994 C 38.044 7.943 62.28 7.423 77.962 21.814 C 93.645 36.204 95.204 60.396 81.5 76.681 Z M 74.002 74.742 C 74.21 74.46 74.46 74.21 74.742 74.002 C 87.324 61.013 87.077 40.309 74.189 27.624 C 61.301 14.94 40.595 15.022 27.809 27.809 C 15.022 40.595 14.94 61.301 27.624 74.189 C 40.309 87.077 61.013 87.324 74.002 74.742 Z" fill="transparent" height="109px" id="pXQ_ksNPY" transform="translate(6 6)" width="109px"><path d="M 0 0 L 109 0 L 109 109 L 0 109 Z" fill="transparent" height="109px" id="HeJkMAigI" width="109px"/><path d="M 70.146 65.327 L 87.563 82.749 C 88.892 84.078 88.892 86.234 87.563 87.563 C 86.234 88.892 84.078 88.892 82.749 87.563 L 65.327 70.146 C 49.042 83.85 24.85 82.29 10.46 66.608 C -3.931 50.926 -3.411 26.69 11.64 11.64 C 26.69 -3.411 50.926 -3.931 66.608 10.46 C 82.29 24.85 83.85 49.042 70.146 65.327 Z M 62.647 63.388 C 62.856 63.105 63.105 62.856 63.388 62.647 C 75.969 49.659 75.722 28.955 62.835 16.27 C 49.947 3.586 29.241 3.668 16.455 16.455 C 3.668 29.241 3.586 49.947 16.27 62.835 C 28.955 75.722 49.659 75.969 62.647 63.388 Z" fill="rgb(113, 118, 128)" height="88.55997413521585px" id="yn7FrkBP9" transform="translate(11.354 11.354)" width="88.55997413521601px"/></g></svg>)
Benchmark Performance
Compare your response times to guest expectations.
Benchmark Performance
Compare your response times to guest expectations.
Benchmark Performance
Compare your response times to guest expectations.
![](data:image/svg+xml,<svg display="block" role="presentation" viewBox="0 0 120 120" xmlns="http://www.w3.org/2000/svg"><g d="M 0 0 L 109 0 L 109 109 L 0 109 Z M 60.175 50.815 L 98.643 12.351 C 99.972 11.022 102.128 11.022 103.457 12.351 C 104.786 13.681 104.786 15.836 103.457 17.165 L 64.194 56.428 L 63.331 57.141 L 62.35 57.663 L 61.283 57.99 L 60.175 58.099 L 59.067 57.99 L 58 57.663 L 57.019 57.141 L 56.16 56.433 L 42.008 42.285 L 12.624 71.665 C 11.294 72.995 9.139 72.995 7.81 71.665 C 6.48 70.336 6.48 68.181 7.81 66.851 L 37.998 36.667 L 38.861 35.959 L 39.837 35.437 L 40.9 35.114 L 42.013 35.005 L 43.121 35.114 L 44.184 35.437 L 45.16 35.959 L 46.023 36.667 Z M 52.227 73.8 C 52.227 71.919 53.752 70.394 55.633 70.394 C 57.515 70.394 59.04 71.919 59.04 73.8 L 59.04 96.508 C 59.04 98.39 57.515 99.915 55.633 99.915 C 53.752 99.915 52.227 98.39 52.227 96.508 Z M 70.394 64.717 C 70.394 62.835 71.919 61.31 73.8 61.31 C 75.681 61.31 77.206 62.835 77.206 64.717 L 77.206 96.508 C 77.206 98.39 75.681 99.915 73.8 99.915 C 71.919 99.915 70.394 98.39 70.394 96.508 Z M 88.56 46.55 C 88.56 44.669 90.085 43.144 91.967 43.144 C 93.848 43.144 95.373 44.669 95.373 46.55 L 95.373 96.508 C 95.373 98.39 93.848 99.915 91.967 99.915 C 90.085 99.915 88.56 98.39 88.56 96.508 Z M 15.894 82.883 C 15.894 81.002 17.419 79.477 19.3 79.477 C 21.181 79.477 22.706 81.002 22.706 82.883 L 22.706 96.508 C 22.706 98.39 21.181 99.915 19.3 99.915 C 17.419 99.915 15.894 98.39 15.894 96.508 Z M 34.06 64.717 C 34.06 62.835 35.585 61.31 37.467 61.31 C 39.348 61.31 40.873 62.835 40.873 64.717 L 40.873 96.508 C 40.873 98.39 39.348 99.915 37.467 99.915 C 35.585 99.915 34.06 98.39 34.06 96.508 Z" fill="transparent" height="109px" id="eKnbITzmC" transform="translate(6 6)" width="109px"><path d="M 0 0 L 109 0 L 109 109 L 0 109 Z" fill="transparent" height="109px" id="zBJliBZjE" width="109px"/><path d="M 53.362 39.46 L 91.83 0.997 C 93.16 -0.332 95.315 -0.332 96.645 0.997 C 97.974 2.326 97.974 4.482 96.645 5.811 L 57.382 45.074 L 56.519 45.787 L 55.538 46.309 L 54.471 46.636 L 53.362 46.745 L 52.254 46.636 L 51.187 46.309 L 50.206 45.787 L 49.348 45.078 L 35.196 30.931 L 5.811 60.311 C 4.482 61.641 2.326 61.641 0.997 60.311 C -0.332 58.982 -0.332 56.826 0.997 55.497 L 31.186 25.313 L 32.048 24.605 L 33.025 24.082 L 34.088 23.76 L 35.2 23.651 L 36.309 23.76 L 37.371 24.082 L 38.348 24.605 L 39.211 25.313 Z M 45.415 62.446 C 45.415 60.565 46.94 59.04 48.821 59.04 C 50.702 59.04 52.227 60.565 52.227 62.446 L 52.227 85.154 C 52.227 87.035 50.702 88.56 48.821 88.56 C 46.94 88.56 45.415 87.035 45.415 85.154 Z M 63.581 53.362 C 63.581 51.481 65.106 49.956 66.987 49.956 C 68.869 49.956 70.394 51.481 70.394 53.362 L 70.394 85.154 C 70.394 87.035 68.869 88.56 66.987 88.56 C 65.106 88.56 63.581 87.035 63.581 85.154 Z M 81.748 35.196 C 81.748 33.315 83.273 31.79 85.154 31.79 C 87.035 31.79 88.56 33.315 88.56 35.196 L 88.56 85.154 C 88.56 87.035 87.035 88.56 85.154 88.56 C 83.273 88.56 81.748 87.035 81.748 85.154 Z M 9.081 71.529 C 9.081 69.648 10.606 68.123 12.487 68.123 C 14.369 68.123 15.894 69.648 15.894 71.529 L 15.894 85.154 C 15.894 87.035 14.369 88.56 12.487 88.56 C 10.606 88.56 9.081 87.035 9.081 85.154 Z M 27.248 53.362 C 27.248 51.481 28.773 49.956 30.654 49.956 C 32.535 49.956 34.06 51.481 34.06 53.362 L 34.06 85.154 C 34.06 87.035 32.535 88.56 30.654 88.56 C 28.773 88.56 27.248 87.035 27.248 85.154 Z" fill="rgb(113, 118, 128)" height="88.56038411458326px" id="rWmK3lave" transform="translate(6.813 11.354)" width="97.6415931248581px"/></g></svg>)
Get Real-Time Insights
Spot delays, fix issues fast, and improve guest experience.
Get Real-Time Insights
Spot delays, fix issues fast, and improve guest experience.
Get Real-Time Insights
Spot delays, fix issues fast, and improve guest experience.
Response Times Dashboard: How it Works
Response Times Dashboard: How it Works
Response Times Dashboard: How it Works
How Enso Pros Win with Faster Response Times
How Enso Pros Win with Faster Response Times
How Enso Pros Win with Faster Response Times
“We can show our owners exactly how quickly we handle guest communications. The data helps us spot units with slower response times, so we can improve our knowledge base or introduce automations to boost efficiency.”
Founder and CEO, 25 listings, GA
“We can show our owners exactly how quickly we handle guest communications. The data helps us spot units with slower response times, so we can improve our knowledge base or introduce automations to boost efficiency.”
Founder and CEO, 25 listings, GA
“We can show our owners exactly how quickly we handle guest communications. The data helps us spot units with slower response times, so we can improve our knowledge base or introduce automations to boost efficiency.”
Founder and CEO, 25 listings, GA
“We compare response times across different properties. It helps us improve service quality by identifying gaps and fine-tuning our communication processes.”
Director of Guest Services, 130 listings, AU
“We compare response times across different properties. It helps us improve service quality by identifying gaps and fine-tuning our communication processes.”
Director of Guest Services, 130 listings, AU
“We compare response times across different properties. It helps us improve service quality by identifying gaps and fine-tuning our communication processes.”
Director of Guest Services, 130 listings, AU
FAQ
FAQ
FAQ
What channels does the Response Times Dashboard track?
What channels does the Response Times Dashboard track?
What channels does the Response Times Dashboard track?
How does Enso Connect help improve response times?
How does Enso Connect help improve response times?
How does Enso Connect help improve response times?
Is this included in my Enso Connect plan?
Is this included in my Enso Connect plan?
Is this included in my Enso Connect plan?
What’s the impact of faster response times?
What’s the impact of faster response times?
What’s the impact of faster response times?
See How to Slash Your Response Times With Enso Connect
See How to Slash Your Response Times With Enso Connect
See How to Slash Your Response Times With Enso Connect
Recognized as industry leaders
canadian Office
488 Wellington Street West
Toronto, ON Canada
Spanish Office
Luxa, Glories, Carrer de Tànger
86, 08018 Barcelona, Spain
2025 Enso Connect ™ All rights reserved.
Recognized as industry leaders
canadian Office
488 Wellington Street West
Toronto, ON Canada
Spanish Office
Luxa, Glories, Carrer de Tànger
86, 08018 Barcelona, Spain
2025 Enso Connect ™ All rights reserved.
Recognized as industry leaders
canadian Office
488 Wellington Street West
Toronto, ON Canada
Spanish Office
Luxa, Glories, Carrer de Tànger
86, 08018 Barcelona, Spain
2025 Enso Connect ™ All rights reserved.