EnsoAI for Guest Messaging: CoPilot & AutoPilot
EnsoAI for Guest Messaging: CoPilot & AutoPilot
EnsoAI for Guest Messaging: CoPilot & AutoPilot
Drafts messages for your control. Auto-sends on your terms. Accuracy-first AI for vacation rentals & hotels.
Drafts messages for your control. Auto-sends on your terms. Accuracy-first AI for vacation rentals & hotels.
Drafts messages for your control. Auto-sends on your terms. Accuracy-first AI for vacation rentals & hotels.
Trusted by the best in hospitality
Trusted by the best in hospitality
Trusted by the best in hospitality
EnsoAI CoPilot
EnsoAI CoPilot
Instant drafts for your approval.
Instant drafts for your approval.
Get a ready-to-send draft for every message.
Get a ready-to-send draft for every message.
Get a ready-to-send draft for every message.
Just review, tweak if needed, and send. No more mental load.
Just review, tweak if needed, and send. No more mental load.
Just review, tweak if needed, and send. No more mental load.
Translate to over 200 languages.
Translate to over 200 languages.
Translate to over 200 languages.
Reclaim hours and ensure fast, flawless comms guests love.
Reclaim hours and ensure fast, flawless comms guests love.
Reclaim hours and ensure fast, flawless comms guests love.
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EnsoAI AutoPilot
EnsoAI AutoPilot
Agentic AI you can trust.
Agentic AI you can trust.
Industry's FIRST Reliable Agentic AI, built to secure 5-star reviews.
Industry's FIRST Reliable Agentic AI, built to secure 5-star reviews.
Industry's FIRST Reliable Agentic AI, built to secure 5-star reviews.
A built-in "confidence meter" that prioritizes accuracy.
A built-in "confidence meter" that prioritizes accuracy.
A built-in "confidence meter" that prioritizes accuracy.
Uncertain messages are auto-routed for your approval.
Uncertain messages are auto-routed for your approval.
Uncertain messages are auto-routed for your approval.
Handle conversations efficiently without risking bookings or reviews.
Handle conversations efficiently without risking bookings or reviews.
Handle conversations efficiently without risking bookings or reviews.
Understanding how EnsoAI works
Understanding how EnsoAI works
Built from the ground up to be specific to your business, ensure confidence in results and scales as you grow.
Built from the ground up to be specific to your business, ensure confidence in results and scales as you grow.
1
Understands Context
Understands Context
Pulls from guidebooks, past conversations, PMS-connected data, reservation details, custom fields, and property notes.
Pulls from guidebooks, past conversations, PMS-connected data, reservation details, custom fields, and property notes.
Pulls from guidebooks, past conversations, PMS-connected data, reservation details, custom fields, and property notes.
2
Scores Confidence
Scores Confidence
Chooses AutoPilot or CoPilot based on your threshold.
Chooses AutoPilot or CoPilot based on your threshold.
Chooses AutoPilot or CoPilot based on your threshold.
3
Learns Over Time
Learns Over Time
Feedback, edits, and updated content improve future replies.
Feedback, edits, and updated content improve future replies.
Feedback, edits, and updated content improve future replies.
You're in control!
Choose when AutoPilot runs by time of day & listings.
Select Listings
Schedule Times
"I’m genuinely impressed by how accurate EnsoAI’s replies are. Most chatbots we’ve seen either handle only the basics or give incorrect answers. EnsoAI’s responses have been consistently spot-on."
Frédéric Schurch
Head of Sales, Pinarello Villa Services
"I’m genuinely impressed by how accurate EnsoAI’s replies are. Most chatbots we’ve seen either handle only the basics or give incorrect answers. EnsoAI’s responses have been consistently spot-on."
Frédéric Schurch
Head of Sales, Pinarello Villa Services
"I’m genuinely impressed by how accurate EnsoAI’s replies are. Most chatbots we’ve seen either handle only the basics or give incorrect answers. EnsoAI’s responses have been consistently spot-on."
Frédéric Schurch
Head of Sales, Pinarello Villa Services
"AI suggested replies was the right first step for us… we’re making Enso AI a big part of our operations while protecting us from sending out incorrect information."
Michael Weimann
GM - Owner, Casago Highland Lakes
"AI suggested replies was the right first step for us… we’re making Enso AI a big part of our operations while protecting us from sending out incorrect information."
Michael Weimann
GM - Owner, Casago Highland Lakes
"AI suggested replies was the right first step for us… we’re making Enso AI a big part of our operations while protecting us from sending out incorrect information."
Michael Weimann
GM - Owner, Casago Highland Lakes
Train it as you work
Train it as you work
EnsoAI Sandbox
Train it, or learn from it.
Knowledge Base
Structured content from different sources. Your PMS, your guidebooks, the guest journey, custom fields, and so much more.
See how it thinks.
Transparently shows every step it took to arrive at the answer.
Teach and Train the AI as you go.
Train it directly in our inbox, or sandbox environment, or let your PMS data feed the AI!
Measure performance.
Track knowledge base coverage. Monitor and analyze EnsoAI's performance in the Dashboard.
How Short Term Rental Managers and Hoteliers benefit from EnsoAI
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Automated Guest Communication
Multi-channel responses: Airbnb chat, VRBO, Booking.com, WhatsApp, SMS, email
Multi-channel responses: Airbnb chat, VRBO, Booking.com, WhatsApp, SMS, email
Multi-channel responses: Airbnb chat, VRBO, Booking.com, WhatsApp, SMS, email
Reduce response times, increase booking conversions
Reduce response times, increase booking conversions
Reduce response times, increase booking conversions
Incredible time savings for your team (10-40 hrs per week)
Incredible time savings for your team (10-40 hrs per week)
Incredible time savings for your team (10-40 hrs per week)
Fewer Mistakes, Higher Accuracy
Unlike other AI Chatbots, the CoPilot and AutoPilot working together ensure more accurate responses and give your team greater control
Unlike other AI Chatbots, the CoPilot and AutoPilot working together ensure more accurate responses and give your team greater control
Unlike other AI Chatbots, the CoPilot and AutoPilot working together ensure more accurate responses and give your team greater control
‘Suggested responses’ (CoPilot) if AI has less than 90% accuracy prediction
‘Suggested responses’ (CoPilot) if AI has less than 90% accuracy prediction
‘Suggested responses’ (CoPilot) if AI has less than 90% accuracy prediction
AutoPilot will respond if confidence is +90%
AutoPilot will respond if confidence is +90%
AutoPilot will respond if confidence is +90%
Sandbox environment lets your team ‘train’ the AI with ZERO risk
Sandbox environment lets your team ‘train’ the AI with ZERO risk
Sandbox environment lets your team ‘train’ the AI with ZERO risk
With clear “thinking steps,” AutoPilot surfaces missing or conflicting information for your team to fix.
With clear “thinking steps,” AutoPilot surfaces missing or conflicting information for your team to fix.
With clear “thinking steps,” AutoPilot surfaces missing or conflicting information for your team to fix.
Enso AI isn’t just about guest messaging
Enso AI isn’t just about guest messaging
Elevate Your Guest Experience With AI: The Enso Advantage. We use the latest AI technology to power our platform and stay at the forefront of innovation.
Elevate Your Guest Experience With AI: The Enso Advantage. We use the latest AI technology to power our platform and stay at the forefront of innovation.
AI-Driven Revenue Opportunities
EnsoAI helps hospitality professionals generate additional income by automatically offering personalized upsells and local experiences to guests. Create custom offers and "things to do" recommendations that convert into passive revenue effortlessly.
EnsoAI helps hospitality professionals generate additional income by automatically offering personalized upsells and local experiences to guests. Create custom offers and "things to do" recommendations that convert into passive revenue, effortlessly.
Manage Guests Effectively
EnsoAI detects guest sentiment, summarizes conversations for faster prioritization, and helps your team focus on what matters most, delivering quick and effective support.
Understand How Guests Feel Before the Review
Use AI Sentiment Recognition to detect guest emotions in real time, reduce negative reviews, and boost 5-star ratings.
Create Instant Content in 200+ Languages
EnsoAI gives hosts and hoteliers the power to create content that is in-line with their brand tone, guest personas and preferred languages. Deliver high-quality and personalized content for anything from vacation rental service recommendations, upgrade offers, events, local tips with just a few clicks.
Recognized as industry leaders
canadian Office
488 Wellington Street West
Toronto, ON Canada
Spanish Office
Luxa, Glories, Carrer de Tànger
86, 08018 Barcelona, Spain
2025 Enso Connect ™ All rights reserved.
Recognized as industry leaders
canadian Office
488 Wellington Street West
Toronto, ON Canada
Spanish Office
Luxa, Glories, Carrer de Tànger
86, 08018 Barcelona, Spain
2025 Enso Connect ™ All rights reserved.
Recognized as industry leaders
canadian Office
488 Wellington Street West
Toronto, ON Canada
Spanish Office
Luxa, Glories, Carrer de Tànger
86, 08018 Barcelona, Spain
2025 Enso Connect ™ All rights reserved.