AI Agents for vacation rental managers
One place to grow a vacation rental portfolio, not costs
EnsoAI runs the guest experience end to end: questions, check-in, door codes and upsells, flagging the rest to the team.
Triad Vacation Rentals: 12x more properties, 3x the team.
Works on top of all major Property Management Systems
See EnsoAI run your guest operations
See EnsoAI on properties like yours, with your policies and voice.
30 Minutes, No Commitment
QUICK ANSWER: What does Enso Connect do for vacation rental managers?
Enso Connect is an AI guest experience platform for short-term rental and vacation rental managers. It unifies messages from Airbnb, Booking.com, VRBO, WhatsApp, SMS, email and the website widget in one inbox. AI agents answer guest questions, build guidebooks and offer upsells 24/7, and alert the team when they cannot answer. The Boarding Pass guest portal handles digital check-in, ID verification, security deposits or damage waivers, add-ons and experiences. Enso Connect works on top of major PMS platforms, including Hostaway, Guesty, Avantio, Lodgify and Hospitable, across 70+ countries.
58% are the same questions
Guests find answers in the Boarding Pass guest app. AI answers the rest in seconds.
24/7 Responses
Under 30 seconds AI responses to guest queries at 2pm or 2am
4.7X Return
Upsell income covers the Enso Connect subscription 4.7 times over, on average.
AI Agent, Trained on Your Hospitality Business
Growing faster than your team?
EnsoAI takes on the work that grows with every new property. It answers guests, builds guidebooks, offers upsells and flags problems to the team, trained on your policies and messaging style. Grow without adding another VA.
Answers guest messages in seconds, in the guest’s language
Builds guidebooks from each property’s information
Offers personalized upsells at the right moment
One Inbox, 24/7 AI Agents
Messages across many channels?
Airbnb, Booking.com, VRBO, WhatsApp, SMS, email and direct booking website messages land in one inbox, so nobody juggles four apps to find a reply. One number for guests, one view for the team.
WhatsApp and SMS next to every OTA conversation
Assign conversations and leave notes for the team
Each guest’s history across every stay, in one place
Automated Upsells and Fees
Margins under pressure?
Early check-in and late checkout are often given away for free. Guests rarely know they can book extra nights, so gap nights sit empty. EnsoAI offers each upsell at the right moment, checked against live availability, and the guest pays inside the Boarding Pass.
Gap nights, local experiences and flexible access offered automatically
Damage waivers as an alternative to security deposits
Pet fees and extra guest fees paid before arrival
A day at a vacation rental, run by EnsoAI
Four moments, handled day and night
7:02 AM
Guest asks for late checkout
EnsoAI checks the calendar and offers 1 pm for $45. Paid in the Boarding Pass.
11:30 AM
New Booking.com reservation
ID and safety deposit collected before arrival. Door code sent once verified.
4:15 PM
“Where do we park?”
EnsoAI answers in seconds from the property’s own information, in the guest’s language.
10:48 PM
“The hot tub is cold”
EnsoAI flags an unhappy guest and texts the on-call manager. A task is created for the morning.
What vacation rental operators say
How Enso Connect helps vacation rentals grow efficiently
Questions about Enso Connect for Vacation Rental Managers
Does Enso Connect replace my PMS?
No. Hostaway, Guesty or your current PMS stays the system of record. Enso Connect adds AI agents to manage your guest experience end to end: one inbox, automated guest messaging, digital check-in, smart locks, guest verification, upsells and hospitality CRM.
Will the AI send wrong answers to guests?
Every answer comes from the property information and past conversations you give it. Most teams start with safe topics and expand as AI learns. When information is missing or a guest is upset, the AI agent stops and alerts the team.
Which channels does the inbox cover?
Airbnb, Booking.com, VRBO, WhatsApp, SMS, email and website chat, all in one inbox with one guest history.
Can I start with only the inbox?
Yes. Modules start one at a time. Most teams begin with the inbox, then add the AI agent, the Boarding Pass and upsells when they are ready.
How long does setup take?
Most vacation rental managers go live in one to three weeks, depending on the number of properties and which features they start with. Properties and reservations import from the PMS automatically, and the Enso team helps set up messaging, check-in and upsells.
Do guests have to resubmit details Airbnb already checked?
No. Verification rules are set by channel and property: lighter where Airbnb already screens guests, stricter for Booking.com and direct bookings.
