Unified Inbox

Send and receive emails from the Enso unified inbox. Use your @ensoconnectmail email address or connect your real email.

Depending on the PMS, send Airbnb and channel messages directly from the Enso inbox (available with Guesty, Hostaway, Bookingsync).

Send and receive SMS messages. Use a default random number or configure a managed phone number to message guests. 

Guests can only respond using their specific phone number, i.e the guest’s friend cannot text you on their behalf.

Automate messages with multi-language, auto_translate and custom tag options.

Send and receive Whatsapp messages, which functions similarly to SMS.

Send Whatsapp messages to any guest with a phone number.

Automate your Whatsapp messages with templates.

Manually mark a guest as answered and unread. Display either all messages or only unread/unanswered ones with filters. Other filters are also available.

Have an option to purchase dedicated phone numbers that you are able to display and share with guests. 

Contact us to learn how to purchase a phone number.

Automatically assign the first person to reply to a guest message to that guest. Filter messages by assigned users in order to ensure continuity of conversations.

Control, automate and personalize your guest communication with the insights from our AI. When we sync new messages, they are analyzed by our AI models to extract sentiment, message type, question type and additional context.