AI Messaging Audit
For hosts using Guesty, Hostaway, Lodgify, BookingSync, or Hostify, discover hidden opportunities in your guest messages with AI!
Property Management Software (PMS)
Property management software is the backbone of your hospitality business operations. Enso Connect seamlessly plugs into your PMS, enhancing, configuring and monetizing your guest experience.
Enhance your PMS with Enso Connect
Boarding Pass is a guest web app that seamlessly guides your guests through the entire journey, form booming to checkout. Your guests have everything they need for a perfect stay in one link, available in Apple Wallet.
De-stress online check-in and control access remotely with smart locks connectivity. Guide guests through the process with step-by-step check-in instructions anytime.
Seamlessly plug in third-party tools into your verification process to reduce friction, prevent fraud and chargebacks
Stay on top of your guest communication with unified inbox for Email, text, WhatsApp and Airbnb messaging. Use AI to reduce response times and avoid bad reviews.
Create custom add-ons, provide a one-click purchase experience and earn money with affiliate links, while enhancing your guest experience.
Collect guest data and use it to personalize your guest experience. Adjust communications and offerings to the specific needs and preferences of each guest.
Supported Property Management Software
See how Enso Connect can supercharge your PMS
Frequently asked questions
What is property management software used for?
Property Management Softaware (PMS) is used by vacation rental operators, hotels, and property managers across the world to help streamline their hospitality business.
There are dozens, if not hundreds, of Online Travel Agencies (OTA’s) like Airbnb, VRBO, and Booking.com that all operate independently of each other. With a PMS you can integrate all of those calenders, messagings inboxes, and pricing into one unified system. By doing so, you can easily operate all of these channels from one dashboard, rather then logging in and and out of each platform all of the time.
Here is list of common features most property management softwares offer:
- Channel Manager – connecting your calenders has never been easier.
- Unified Inbox – managing guest communication from a unified inbox makes a world of difference for your guest services team.
- Owner Statements – instantly create reports for your homeowners so they can see the past reservations, financial performance, and future bookings.
- Direct Booking Site – easily accept reservations through your very own website.
What is the most important aspect of property management software?
The most important aspect of any property management software is its integrates with the most common Online Travel Agencies (OTA).
In order for a PMS to be useful, it needs to be integrated with OTA’s and have a very strong API connection.
When looking for a suitable PMS, look for a company that is a “Preferred Partner” or “Elite Partner” with the OTA’s you’re most interested in.
What are some tips for finding the right PMS?
When choosing the right PMS it is important to consider the following:
- Integrations Marketplace – Look for a PMS with a wide-range of integrations. When scaling your hospitality business you’re going to need assistance from a lot of different softwares from accounting to pricing, guest experience to cleaner scheduling.
- Online Reviews – Check out various 3rd Party review platforms like Capterra, G2, Trustpilot, Google Reviews, and Apple Store reviews.
- Pricing – It doesn’t make sense to overpay for software, but you also don’t want to underpay. Getting pricing quotes from several different softwares and determine which is the best value.
- Funding – Look for a property management software that is well-funded. The last thing you want is to setup your hospitality business on a platform that might be out of business in a few months. Check out websites like Crunchbase or keep a pulse on corporate press releases to stay up-to-date with which softwares are getting adequate funding.
Can Enso Connect help in choosing the right PMS?
In order to use Enso Connect, hospitality professionals must have a PMS. In case you don’t have one or are using an unsupported software but wish to transition to a compatible one, we are here to assist you. Our team is dedicated to helping you find that right PMS for your business and properly link it to Enso Connect.
Feel free to reach out to our team if you’re looking for a new PMS.
RESOURCES
© 2024 Enso Connect. All Rights Reserved.
