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Predictive Hospitality: the true capabilities of ML, AI and GPT-4 

Addressing the elephant in the room of AI applications in hospitality 


Tuesday, June 6, 10:30 AM EST

Recording available if you sign up.

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About this webinar


Join the engaging and candid live webinar as we delve into the world of AI in the hospitality industry with renowned STR tech speaker, Evan Dolgow. Together, we’ll address the elephant in the room—the big promise and potential pitfalls of AI in hospitality and beyond. Join us for a thought-provoking discussion on topics including AI data wars, the rise of digital humans, and invaluable tips for hospitality professionals navigating the realm of AI adoption in their operations. This conversation promises to provide insights and practical advice that you won’t want to miss.

Who is this for

Hospitality Professionals

Webinar price

Hospitality AI - Enso Connect's GPT-4 integration

Benefits of attending:

  • Gain insight into how Artificial Intelligence technology can drive growth in a hospitality business.
  • Learn from hands-on experts, working with hospitality pros to harness the power of AI in their businesses
  • Explore real-life examples of AI applications in the short-term rental sector.
  • Have the opportunity to ask questions specific to your hospitality business.

During this session you will learn:

  • Practical tips and strategies for property managers to effectively implement AI solutions in their hospitality operations, including considerations for data security, staff training, and integration with existing systems.
  • Real-life applications of AI in hospitality, such as personalized recommendations and content creation, chatbots for customer service, demand forecasting, dynamic pricing and more. 
  • The capabilities of GPT-4 and its role in natural language processing for tasks like automated guest inquiries, language translation, and sentiment analysis.
  • Ethical considerations and potential challenges associated with AI adoption in hospitality, such as privacy concerns, bias mitigation, and maintaining a balance between automation and human touch.

About the speakers:

Francois Gouelo

Francois Gouelo is the Co-Founder and CEO of Enso Connect, a dynamic AI-driven guest experience platform for hospitality professionals.

Since the foundation in 2019, Enso Connect has scaled to 20,000 homes in 53+ countries, and processed over a million guest profiles, helping operators monetize and digitize the guest experience.

A young tech leader, Francois is recognized by the short-term rental community for innovation, entrepreneurship and contribution to the industry.

Evan Dolgow

As the Head of Predictive Hospitality with Aidaptive, Evan enhances direct booking businesses with advanced eCommerce strategy & OTA-grade Artificial Intelligence. 

He’s an expert integrator of AI personalization that predicts guest intent & personalizes every guest booking journey at scale. 

The multiple case studies he’s led with leading brands proves that effective AI personalization increases revenue per visitor, conversion rates, and loyalty.

As a headline speaker at global hospitality conferences, Evan educates on vendor due diligence & deploying AI that doubles VRM revenue without doubling their workforce. 

His digital strategy is the same as his hospitality motto: “If you make the stage grand, guests will assume their roles”

Thibault Masson

Thibault Masson is a digital marketing expert and entrepreneur with extensive experience in the vacation rental industry. Beginning his career in France, Thibault transitioned into the vacation rental market in 2013, launching and growing vacation rentals in St Barts and Bali. Around the same time, he established RentalPreneurs, a platform designed to support vacation rental owners and managers in growing their businesses. The platform later rebranded to become Rental Scale-Up, a leading resource in the short-term rental industry known for its in-depth analysis and actionable news1.

Recently, Rental Scale-Up joined the PriceLabs family, a partnership that aims to provide hosts and property managers with market insights and in-depth, actionable news. Thibault’s extensive experience and skills in product marketing, gained from previous roles including his time at, led him to also become PriceLabs’ Head of Product Marketing.

We look forward to seeing you there!


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