Unified Communications
The Zapier of Hospitality – If this, then that!
- Transform your business with no-code automation; just like Zapier
- Set up conditions to accommodate for different workflows
- Configure automation by booking channel, guest sentiment, travel reason, and so much more!
Find the sweet spot between technology and hospitality in your unique business
What are Automations & Workflows
Developed around the “If this then that” process, our Custom multi-lingual automations allow you to create a series of actions that only trigger if your set conditions are met. This can use used throughout the guest journey and takes advantage of all the data gathered from the stay and the guest, to create a hands-off, yet, personalized experience for the guest.
Here are some of our favourites
Prevent Last minute Fraud
When
guest booking confirmed
If
last minute then verify with Superhog
Increase Positive Reviews
When
guest checks out
If
sentiment is greater than neutral
Then
remind guest to leave a review
Get a notification about Upsells
When
Guest requests an upsell
Then
send me a notification about the upsell to my cell phone
Increase Revenue with Fees
When
guest booking is confirmed
If
number of pets is great than 2
Then
set a pet fee for $20 per pet
Be Proactive with your Guest Experience
1 days
after check-in
Then
send message to guest to ask if everything went well with their first night
Increase Revenue with Upsells
3 Days
after check in
If
the length of stay is greater than 10 days
Provide
a midstay cleaning upsell
Control and Manage your Smart Locks
When
device is disconnected
Send
maintenance a message
Save time in your operations
When
host requests guest re-verification
Then
send a message to the guest to ask them to re-upload their ID
Craft your Own Guest Experience flow
Pick the “When”
The When acts as the trigger for an automation. When a specific event happens, we will begin an automation. This event can be guest related, your business related, or the device related!
Pick the “If”
Now that the When has been defined, the event is scheduled. The if allows you to block the message from being sent ifspecific conditions have not been met.
Pick the “Then”
A trigger was created (”when”), the condition was met (”if”); now what? Now it’s time to perform an action (”Then”).
Get started with no-code automations
Email, SMS, WhatsApp, Airbnb – all in one inbox, under your control.
Increase your inquiry-to-booking conversion with AI and custom automations.
Personalize your Guest Experience today!
Simplify the Experience
Contactless Check-in
Contactless Checkout
Digital Guidebooks
Smart Locks
Increase Revenue
Personalized Upsells
Affiliate Links and Local Services
Automate Operations
Wifi & important information
Guest Journey Editor NEW
Custom automations and workflows
AI Context analysis
Personalize Communication
Inquiry to booking converter
AI Sentiment recognition
AI Predicted responses
Unified Inbox
Drive Return Guests
Apple Wallet
Branding & Social Media
CRM BETA