The Zapier of Hospitality – If this, then that!
- Transform your business with no-code automation; just like Zapier
- Set up conditions to accommodate for different workflows
- Configure automation by booking channel, guest sentiment, travel reason, and so much more!
Find the sweet spot between technology and hospitality in your unique business
What are Automations & Workflows
Developed around the “If this then that” process, our Custom multi-lingual automations allow you to create a series of actions that only trigger if your set conditions are met. This can use used throughout the guest journey and takes advantage of all the data gathered from the stay and the guest, to create a hands-off, yet, personalized experience for the guest.
Here are some of our favourites
Prevent Last minute Fraud
guest booking confirmed
last minute then verify with Superhog
Increase Positive Reviews
guest checks out
sentiment is greater than neutral
remind guest to leave a review
Get a notification about Upsells
Guest requests an upsell
send me a notification about the upsell to my cell phone
Increase Revenue with Fees
guest booking is confirmed
number of pets is great than 2
set a pet fee for $20 per pet
Be Proactive with your Guest Experience
send message to guest to ask if everything went well with their first night
Increase Revenue with Upsells
after check in
the length of stay is greater than 10 days
a midstay cleaning upsell
Control and Manage your Smart Locks
device is disconnected
maintenance a message
Save time in your operations
host requests guest re-verification
send a message to the guest to ask them to re-upload their ID
Craft your Own Guest Experience flow
Pick the “When”
The When acts as the trigger for an automation. When a specific event happens, we will begin an automation. This event can be guest related, your business related, or the device related!
Pick the “If”
Now that the When has been defined, the event is scheduled. The if allows you to block the message from being sent ifspecific conditions have not been met.
Pick the “Then”
A trigger was created (”when”), the condition was met (”if”); now what? Now it’s time to perform an action (”Then”).