Vacation Rental Case Studies

From rejecting upsells to €1,000 in a month

“We were really surprised because we didn’t expect much from upsells. But in the first month with Enso, we earned €1,000 with add-ons! Enso Connect is one of our favourite tools!”

$250,000 in upsell revenue generated during the first 6 months with Enso Connect

“We were told it might take six months to see ROI, but we started making money in just six days and broke even after 18.”

3 listing per month start-up growth rate

“We’ve seen a strong ROI with Enso. Upsells drive revenue and lead to higher guest satisfaction and repeat bookings.”

Cut Pre-Arrival Communications by 40 hours per week

“Previously, we spent three hours a day chasing guests for info and sending check-in instructions manually, leading to errors and back-and-forth calls. Now, it takes just 30 to 40 minutes.”

Reduce Guest Requests in Vacation Rentals

“I get 90% less calls on things that, in my mind are silly. Wi Fi, check-in instructions, house manuals or general house questions.”

Managing MultiMillion Dollar Homes at Scale

“Enso Connect is offering significant time savings and operational visibility for security deposits, ID verifications, and automated guest communications. It reduces manual effort and human error, making our processes more efficient and guest interactions more personal.”

Patrick Bartlett, Head of Property Operations at Rove Travel

Brand Consistency, Efficiency and Scalable STR Operations

“I shout about Enso from the rooftops. It has made our lives easier as we deal with a lot in our roles as property operators. I believe it’s perfect for anyone in property management with complex operations.”

Jordan Garside, Head of Customer Service, Jacksonheim

“We have diverse guests with varying communication preferences. Enso helps us streamline when and how we communicate, making our messaging more effective. It reduces the need for us to be on call 24/7, as it allows guests to find answers on their own before reaching out.”

Megan Kelley, VP Real Estate, Lifestyle Communities

40% Return Guests & Premium Guest Comms

“Our guest engagement has gone up a lot, because of the SMS option. I feel like we’re more closely connected to our guests now.”

Kerri Gibson, CEO & Co-Creator at Chalets Hygge

“Guests are impressed! We’ve jumped over all of chapters of evolution in access, using the Boarding Pass.”

Mike Liverton, Project Developer, Jetstream

“We needed a One-Stop shop for all guest communication, like what Enso Connect offers with the Guest Journey. It’s about telling the story and the experience. Enso Connect checked off 99% of the boxes.”

Ashley Banks, Director Of Guest Experience, Roami

“We spend less time responding to guest messages or pushing upsells. The app provides quests the answers they’re looking for and the ancillary services we offer. We’ve found a reduction in time spent servicing guests and an increase in revenue from upsells on the Boarding Pass.”