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Lockly Smart Locks

Enhance guest experience and streamline operations with keyless self-check-in, enabled by Lockly.

Make your guests’ check-in a breeze with proactive communication, clear instructions and reliable smart locks. We integrate with the vacation rental industry’s top smart locks, including Lockly. They are known for innovative design, advanced security features, and ease of use. We’ve reviewed this solution for you to make an informed decision on your remote access management setting.

In this article you will learn:

The features and benefits provided by Lockly
Our smart lock recommendations
Lockly hardware pros and cons
Ease of installation
Expected battery life
Level of security they deliver

Lockly + Enso Connect for a Glitch-Free Check-in Experience

Lockly are advanced smart locks, designed for short-term rental access management. The locks are easy to use and install, ensuring guests’ privacy during their stay. Built with high-quality materials, they withstand wear and tear. They offer a wide range of advance security features, such as a unique fingerprint technology and a “peek-proof” display. The long-lasting battery and remote management feature make Lockly smart locks an excellent choice.

Offer guests a seamless, secure entry, ensuring a hassle-free and memorable stay. Guests receive personalized entry codes in advance via Enso Connect’s user-friendly Boarding Pass, allowing them to easily access the property.

Customize the Boarding Pass to match your brand and take advantage of additional features like guidebooks and revenue-boosting upsells. You can offer your guests such upsell options as early check-ins, late checkouts, and other custom add-ons.

What does Enso Connect recommend?

We support Lockly door locks, but we encourage everyone to reach out to our team for details. We’ll work together on the best way to set up your access management.

Here’s what we look for when choosing a smart lock for a short-term rental business, and why we recommend Lockly.

Lockly smart lock with a regular key option

Long battery life is crucial

We strongly advise choosing a smart lock with an extended battery life. This will secure continuous operation and reduce the frequency of battery replacements.

Lockly smart locks can last 6-9 months, or longer with advanced battery and solar options. Even with a low battery, they work for up to 300 more uses, giving you plenty of time to replace it.

With the Enso Connect updated smart device dashboard, you can have full control over battery and disconnecting issues.

Touchscreen Smart Lock? Ensure It’s Secure

We recommend push buttons for their user-friendly setting, aimed for people who are not familiar with a touch screen technology. But if you are going for an innovative design with touch screen, make sure it is save. This is why we like Lockly smart locks, that stand out thanks to their secure touchscreen feature.

Designed to be tamper-resistant, it ensures that unauthorized users cannot easily guess access codes. Unlike traditional keypads, the secure touchscreen doesn’t leave visible marks, maintaining the confidentiality of the code. This added layer of security makes Lockly an ideal choice for vacation rentals and properties where safeguarding access is crucial.

Key override as a backup option

When selecting a smart lock, we recommend the ones that incorporate a keyhole as a backup feature. This will ensure that you’re prepared for any Wi-Fi outages or battery issues. An old school keyhole option guarantees an alternative method of access, unaffected by technological glitches. Even though Lockly allows you to be completely keyless, they have a traditional keyhole just in case.

How to install Lockly locks?

Lockly locks are easy to install and operate with a touchscreen keypad, a smartphone app, or a physical key. To install a Lockly lock, you need to remove your existing lockset, adjust the bolt, and attach the exterior and interior assemblies. Then, you need to secure the lock with screws, install the batteries, and set up the lock with the app. Lockly locks are compatible with most standard doors and can be installed in less than 30 minutes. For more details, you can refer to the installation guides and manuals.

What are the pros and cons of Lockly smart locks?

Pros:

Convenience and security

Guests can access the property with a code, a fingerprint, or a smartphone app, without the need for physical keys or meet-and-greets. Hosts can remotely monitor and control the lock, and generate temporary codes for guests, cleaners, or maintenance staff. The features like unique access codes and biometric authentication, can help prevent unauthorized entry.

Easy to install and operate

Most models can be installed in less than 30 minutes, and they work with most standard doors and deadbolts. They also have voice assistant features that allow users to lock and unlock the door with their voice.

Enhance the guest experience and satisfaction

Guests can enjoy a smooth and hassle-free check-in and check-out process, and feel more secure and comfortable in the property. They can also use the app to access other features, such as local guides, weather, and emergency contacts.

Cons:

Battery Maintenance

Smart locks rely on batteries. Regular battery replacement is essential to avoid unexpected lockouts. However, some models have longer battery life than others.

Price

Smart locks tend to be more expensive upfront compared to traditional locks. Consider the long-term benefits and weigh them against the initial cost.

Compatibility

Ensure that Lockly is compatible with your existing door hardware. Some smart locks may not fit all door types or require additional modifications.

Dependence on Technology

While convenient, smart locks rely on technology. If there’s a power outage or technical glitch, guests may face difficulties accessing the property.

Are the Lockly smart locks worth it?

Lockly locks can be a good investment for short-term rental operators, looking for innovative and secure solutions.

Despite their advanced security features, Lockly’s smart locks are also known for their ease of use. The locks can be easily installed without the need for professional assistance, and they can be controlled using a smartphone app. This app allows users to easily add and remove fingerprints, access codes, and other forms of access, as well as check the lock’s status and receive notifications when the lock is used.

Seamlessly integrated into the Enso Connect platform, Lockly locks streamline your guest onboarding and check-in experience.

Frequently asked questions

Do Lockly smart locks need WiFi?

Lockly smart locks can function without Wi-Fi, but their full capabilities are unlocked when connected to a network. To use Lockly without Wi-Fi, follow these steps:

Download the Lockly Secure App: Install the Lockly Secure App on your phone.
Bluetooth Connection: Pair your phone with the Lockly device using Bluetooth. This allows you to control the lock locally.

However, for remote management and additional features, consider adding Wi-Fi capability by using the Lockly Secure Link Wi-Fi Hub. With the hub, you can securely control and manage your door from anywhere. Remotely lock or unlock, check door status, grant guest eKeys, and monitor activity—all conveniently from your smartphone.

Are Lockly smart locks safe and secure?

Lockly smart locks prioritize security with features like a 3D biometric fingerprint sensor, peek-proof digital keypad, and app-controlled access. Lockly Vision even includes a doorbell camera for secure video recording. While no system is flawless, Lockly’s combination of biometrics and digital features makes it a strong choice for secure smart locks .

Enso Connect adds an extra layer of protection by implementing a guest screening and verification process. This ensures that door codes are only released to verified guests. It helps to enhance security and reduce the risk of unauthorized access, providing peace of mind for property managers.

How long do batteries last in Lockly smart locks?

Lockly smart locks typically last for about 6 to 9 months in optimum use-case scenarios. Some models with extended battery life, Lithium rechargeable batteries, and solar-enhanced charging can last even longer1. Even when the smart lock’s battery starts to run low, you’ll still have plenty of time before it completely dies. For instance, Lockly smart locks can still operate for up to 300 cycles on a low battery1. So, you’ll have ample warning to replace the battery before any inconvenience occurs.

Can you hack Lockly smart Locks?

Lockly smart locks are designed with security in mind, but no system is completely impervious. While I cannot endorse or encourage hacking, it’s essential to recognize that any technology can potentially be exploited. Security researchers continuously evaluate and test smart locks to identify vulnerabilities and recommend improvements. If you’re concerned about the security of your Lockly smart lock, consider the following precautions:

Regularly Update Firmware: Keep your smart lock’s firmware up-to-date. Manufacturers release updates to address security vulnerabilities.
Strong Passwords: Use strong, unique passwords for your Lockly account and associated apps. Avoid using default or easily guessable passwords.
Network Security: Ensure your Wi-Fi network is secure. Use WPA3 encryption, change default router credentials, and consider a separate network for smart devices.
Physical Security: Protect the physical lock. Avoid sharing access codes or fingerprints with unauthorized individuals.

Remember that responsible disclosure of security flaws benefits everyone. If you discover any vulnerabilities, report them to the manufacturer or relevant security community.

What if the Lockly smart locks fail and guests can't check in?

In the event of an Lockly smart locks failure, preventing guests from checking in, you need a contingency plan. Because you don’t want to compromise your smooth guest experience. Here are a few steps you can take:

Secondary Smart Lock

Enso Connect can manage multiple smart locks per property, even from differing brands. You can install a smart lock on your back door for the instances that your front door lock doesn’t function.

Have a Backup Key

Maintain a backup key option that can be provided to guests in case of any lock failures or technical issues. This ensures that guests can still access the property even if the smart lock experiences a malfunction.

24/7 Support

Offer round-the-clock customer support to promptly address any issues that guests may encounter. Have a dedicated support team available to assist guests in case of lock failures or difficulties during the check-in process. In some cases you may want to use the auto-unlock feature to remotely let your guests in.

Remote Troubleshooting

If possible, attempt to troubleshoot the lock remotely by guiding guests through potential solutions via phone or app. This may involve restarting the lock or attempting to resolve any connectivity issues.