Boutique Hotels
Create a digital hotel. Delight your guests with personalized contactless experience. Empower your hospitality business with cutting-edge technology for increased efficiency, revenue and guest satisfaction
Reimagine your guest journey
Boarding Pass
Get guests excited for their stay!
Send a confirmation message and include your Boarding Pass with essential information for a perfect stay.
Custom Automations
Offer worry-free travel with automated insurance
Set up an automation to purchase a travel insurance policy upon a successful guest verification
Boarding Pass
Verify your guests and collect data for personalization
ID Verification – 3 options are available:
None
No verification required (ex. Returning Guests)
Standard
First & Last Name
Email Address
Phone Number
Custom
Any fields you want guests to fill out, mandatory or optional.
For example, flight numbers and arrival times for airport pick ups.
Collect a photo ID and/or a selfie.
Add automated agreements in your guests’ preferred language.
Add security deposits or damage waivers.
Custom Automations
Choose protection level based on booking channel & more
Create custom flows with 3rd party verification, agreements, or security deposits as needed. Add extra security for direct bookings, last-minute, or suspicious requests.
After verification, the guest can access the Boarding Pass.
stripe integration
Custom Automations
Charge custom fees, security deposits or damage waivers
Maximize convenience and protection for you and your guests. Automate the process of charging a security deposit or damage waiver to guests based on the channel or property.
Let guests choose the method of protection they prefer.
Add new revenue streams with pet fees or other custom fees of your choice.
Custom Automations
Remind guests to complete their information
Set reminders for guests to fill out the Boarding Pass information before arriving at the resort.
Boarding Pass
Digital guidebooks
Set the tone for your guests’ stay
Send guests a pre-check-in message with your hotel rules, neighborhood guides and upsell offers.
custom upsells
Monetize pre-arrival experience with upsells
Send personalized offers to guests before arrival. Use data to tailor these offers to their unique needs.
Listing Groups
Efficiently manage multi-room check-ins
We will group hotel rooms with the same check-in instructions. You can add step-by-step instructions to each group.
Boarding Pass
Deliver on a high-tech low touch experience
Allow access by releasing the check-in button in the Boarding Pass. The guests simply follow the steps all the way to their room.
If smart locks are integrated with Enso Connect, guests can open the door from the Boarding Pass, and you’ll know they have arrived.
Custom upsells
Personalize your offers
Offer food & beverage add-ons, flexible check-ins and checkouts, and custom upsells. Send offers pre-, during, and post-stay. Use smart automations to send the right offers to the right guests.
Set currency and prices, and streamline online payments with Stripe integration.
Custom Automations
Provide bespoke experiences
Identify your VIP guests and greet them by the name.
Alternatively, important Guests can be tagged as “VIP”and this same action can be triggered as follows:
custom upsells
Make tipping purely cashless
Make cashless tipping a standard for your Guests’ convenience and better tips for your staff.
Add tip options for Guests to choose from: $20, $50, $100, etc.
Custom Automations
Increase 5-star reviews
Get 100% 5-star reviews by reminding satisfied guests to leave feedback at checkout.
Send checkout instructions, offer late checkout, encourage direct bookings, and more!
CRM
Get more returning guests
Use guest data to drive repeat business. Segment past guests and send personalized offers at the right time.
