Turn Guest Data into Revenue with CRM

Leverage guest data to drive direct bookings, boost repeat business, uncover revenue opportunities, and share actionable insights with your team.

Image of the Enso Connect Platform
Image of the Enso Connect Platform

How Enso's CRM helps you grow

Our CRM collects guest data from across the journey, from messages to preferences. It gives you a complete picture to drive personalized marketing, better service, and more bookings.

The tools that turn guest data into growth

User Categories Found in CRM

Customer segmentation

Segment your guests by travel reasons, past purchases, preferences, sentiment, and much more.

Personalize messages and offers for elevated guest experience and increased revenue.

User Categories Found in CRM

Customer segmentation

Segment your guests by travel reasons, past purchases, preferences, sentiment, and much more.

Personalize messages and offers for elevated guest experience and increased revenue.

User Categories Found in CRM

Customer segmentation

Segment your guests by travel reasons, past purchases, preferences, sentiment, and much more.

Personalize messages and offers for elevated guest experience and increased revenue.

Message Topics

AI-powered insights in your guest messages

EnsoAI analyzes your guest messages by topic, highlighting trends, identifying issues, and uncovering upsell opportunities. Click through to our CRM system for guest-specific details.

Message Topics

AI-powered insights in your guest messages

EnsoAI analyzes your guest messages by topic, highlighting trends, identifying issues, and uncovering upsell opportunities. Click through to our CRM system for guest-specific details.

Message Topics

AI-powered insights in your guest messages

EnsoAI analyzes your guest messages by topic, highlighting trends, identifying issues, and uncovering upsell opportunities. Click through to our CRM system for guest-specific details.

An example of a workflow that identifies guest sentiment and responds accordingly

Guest workflows & automations

Create workflows based on If This Then That conditions. Choose from an array of actions to be performed, such as  –  sending confirmation messages, tailored offers, payment reminders, and updating guest details.

An example of a workflow that identifies guest sentiment and responds accordingly

Guest workflows & automations

Create workflows based on If This Then That conditions. Choose from an array of actions to be performed, such as  –  sending confirmation messages, tailored offers, payment reminders, and updating guest details.

An example of a workflow that identifies guest sentiment and responds accordingly

Guest workflows & automations

Create workflows based on If This Then That conditions. Choose from an array of actions to be performed, such as  –  sending confirmation messages, tailored offers, payment reminders, and updating guest details.

A sample of a Guest Details form

Data collection

Collect guest data throughout the entire journey, from the contact and personal details at the verification stage, to preferences and sentiment during the stay.

A sample of a Guest Details form

Data collection

Collect guest data throughout the entire journey, from the contact and personal details at the verification stage, to preferences and sentiment during the stay.

A sample of a Guest Details form

Data collection

Collect guest data throughout the entire journey, from the contact and personal details at the verification stage, to preferences and sentiment during the stay.

The Export button along with its options

Export your data

This is your data, not Enso Connect’s. Export your data in Json or CSV format anytime to import in other tools you might use like Mailchimp, Hubspot, or other CRMs.

The Export button along with its options

Export your data

This is your data, not Enso Connect’s. Export your data in Json or CSV format anytime to import in other tools you might use like Mailchimp, Hubspot, or other CRMs.

The Export button along with its options

Export your data

This is your data, not Enso Connect’s. Export your data in Json or CSV format anytime to import in other tools you might use like Mailchimp, Hubspot, or other CRMs.

Example of a conditional marketing campaign

Targeted marketing campaigns

Craft hyper-focused marketing email, SMS and WhatsApp campaigns that convert.

Example of a conditional marketing campaign

Targeted marketing campaigns

Craft hyper-focused marketing email, SMS and WhatsApp campaigns that convert.

Example of a conditional marketing campaign

Targeted marketing campaigns

Craft hyper-focused marketing email, SMS and WhatsApp campaigns that convert.

Ready to grow your business? See Enso Connect's Workflows & CRM in action.

Ready to grow your business? See Enso Connect's Workflows & CRM in action.

Ready to grow your business? See Enso Connect's Workflows & CRM in action.