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Your Guest Messaging Insights

Discover hidden opportunities in your guest messages with AI!

  • Using Guesty, Hostaway, Lodgify, BookingSync, or Hostify? Get your FREE personalized report in just 72 hours!
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  • Other PMS or none? No problem! Request your Global Guest Messaging Analytics Report for key industry insights.
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Get Your Free Report

Are you maximizing every guest interaction?

Your guest messages hold the key to improved guest satisfaction, increased revenue, and operational efficiency. Our free analytics report will help you:

  • Uncover common guest questions to improve your property information
  • Spot upselling  opportunities you might be missing
  • Recognize trends in guest preferences to tailor your offerings

What you’ll get in your free report:

  • Message volume analysis
  • Common topics breakdown
  • Sentiment analysis
  • Personalized recommendations for improvement

Here’s what hospitality pros who’ve got the report say:

“WOW! This is top-notch! This is a great report that helps us immensely.I would love to see this on a monthly basis, if possible, and customize this report to our KPIs”

Brandon Lilienfeld

Director of Guest Services, GoodNight Premium Stays

“The AI spotted many parking questions. And yes, we do have parking available. That’s an easy upsell opportunity right there. Plus, we can cut down on repeat questions by about 10%, just by adding parking info to our welcome message and Boarding Pass. Such a simple fix!”

Mark Johnson
Vacation Rental Manager

“I initially worried seeing 19% of our messages were complaints. Then it clicked – that’s actually good! Complaints need our team’s personal touch and can’t be automated. Everything else should be handled by the Boarding Pass and automations. And honestly, we are pretty close to this balance.”

Sarah Lee
Hotel Operations Manager

We respect your privacy

Your information will never be shared or sold.

Frequently Asked Questions

How long does it take to get my report?

You’ll receive your personalized report within 72 hours.

Is this really free?

Yes, absolutely! We believe in providing value upfront.

What do I need to provide to get the report?

After submitting the Report Request form, follow the instructions to simply connect your PMS to our platform. No commitment or payment details needed.

EnsoAI will work its magic, categorizing your guest conversations.

We’ll take 72 hours to review and ensure your report is spot-on and packed with actionable insights. After all, we want to make sure the AI doesn’t miss any golden nuggets in your data!

Are there any restrictions to receiving the report?

The Guest Messaging Analytics report is currently available to users of the following PMS platforms:

  • Guesty
  • Hostify
  • Hostaway
  • BookingSync
  • Lodgify

All other PMS users and operators without a PMS will receive a general report analyzing guest messages from 30,000 properties. Some of the findings will surprise you.