Guest Experience Redefined

Digital guest journey • Personalized experience • AI communication

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AI-driven messages • web app • unified inbox • guest verification & check-in • guidebooks • upsells •

AI-driven messages • web app • unified inbox • guest verification & check-in • guidebooks • upsells •

AI-driven messages • web app • unified inbox • guest verification & check-in • guidebooks • upsells •

AI-driven messages • web app • unified inbox • guest verification & check-in • guidebooks • upsells •

AI-driven messages • web app • unified inbox • guest verification & check-in • guidebooks • upsells •

AI-driven messages • web app • unified inbox • guest verification & check-in • guidebooks • upsells •

AI-driven messages • web app • unified inbox • guest verification & check-in • guidebooks • upsells •

AI-driven messages • web app • unified inbox • guest verification & check-in • guidebooks • upsells •

Your guest experience operating system

Hoteliers

Create a digital hotel. Add a personal touch while providing the highest standards of luxury service.

Property Managers

Create a digital vacation accommodation. Differentiate and grow providing the best experience all along your guest journey.

Your guests

Our Boarding Pass is a web-based guest app providing your customers with a smooth, unfragmented digital experience from booking to checkout and beyond!

Discover Enso Connect

The must-have digital experience technology for scaling hospitality professionals

How it works for your guests

Guests, staying at an Enso-connected home or hotel, receive speed, ease and clarity of digital interactions, personalized to their needs and preferences.

We make this possible through our Boarding Pass, an ultimate guest web app. From AI-driven automated messaging, to smart lock enabled check-in, custom upsells, and multi-channel marketing; Enso Connect is your dynamic software that is adjusting to your business.

The Boarding Pass is customizable by channel, property, room, length of stay, etc.

We connect to your property management software and help you personalize and monetize interactions throughout the guest journey: from inquiry to check out and beyond.

Our customers say: “Enso helps us run our business with the same digital approach as a Sonder, but with the personalized touch of a Four Seasons, tailored for our needs at a fraction of the cost.”

LEARN HOW IT WORKS FOR YOU

How it works for you

From AI-driven automated messaging, to smart lock enabled check in portals, custom upsell opportunities, and multi-channel marketing; Enso Connect is a guest experience platform that connects to your property management software and helps you personalize and monetize interactions throughout the guest journey: from inquiry to check out and beyond.

It’s simple: “Enso helps us run our business with the same digital approach as a Sonder, but with the personalized touch of a Four Seasons, tailored for our needs at a fraction of the cost.”

LEARN HOW IT WORKS FOR YOU

Our pms partners

We work with your property management software.

Our security partners

We work with your smart home devices.

Our experience partners

Your guests ask, we connect.

A digital guest experience from inquiry to checkout and beyond! The Boarding Pass is the new way of interacting with guests. A highly customizable web-based guest app with your own brand. 

The Boarding Pass combines 7 systems in one: 

  • Guest verification
  • Digital check-in
  • GDPR compliant email & data collection
  • Check-in automation
  • Smart lock integration
  • Custom upsells
  • Guidebooks

Simply send the link to your guests prior to check-in, and let the Boarding Pass lead them through their entire vacation stay journey.  

Save time and reduce questions asked, increase revenue with upsells, know and trust your guests, streamline access with smart locks, build your brand and get more direct bookings. All this while treating your guests with a smooth digital experience they expect and love.

LEARN MORE

Read why hospitality businesses, committed to a remarkable guest experience, chose Enso Connect.

“

This is not a nice-to-have system, this is a MUST. With Enso, we’ve managed to increase our inquiry to booking conversion by over 20%, and all in an automated way!!

Alex McDonaghChief Operating Officer, HostGenius
“

Jetstream has partnered with Enso Connect to provide enhanced guest communications, answering over 100,000 messages for hundreds of hospitality partners and tens of thousands of guests. Enso Connect provides scalability and significant time savings. Their automation features provide our guests with a fast seamless response to booking inquiries, guest information, and satisfaction surveys.

Emmanuel LavoieCEO of Jetstream
“

At the Laundry Rooms we are leveraging technology that prioritizes Guest Experience. We looked at several alternatives, combining different systems for messaging, access management, marketing, and more. Enso Connect offered all of it in one single place with true customization capabilities at the guest, room, location, time, or even sentiment level!
It's a powerful tool that helps my team craft unique experiences for each guest. This technology has an impact on the guest experience, the operating costs, and is exactly what the hospitality industry needs.

Matthew OpferkuchCEO and Founder The Laundry Rooms & The Alchemiste Social House
“

We are strong believers in modern travellers wanting a digital, mobile-first experience when it comes to lodging and accommodations. We want to provide curated goods/services/local recommendations, communication at a large scale that is thoughtful/personalized/timely, and overall, an elevated guest experience that is not yet being delivered by anyone in our markets.
The whole team at Enso has been wonderful to work with. I’m looking forward to providing a ton of value to our guests with the help of Enso.

Steven QiuStrategy & Operations Associate, Neighbourly North
“

Integrating top-tier technology and exceptional human capital has been the key to our proven success, partnering with Enso Connect is a natural evolution that allows us to build on our digital guest experience.

Veronique LalondeCo-founder & COO of Angel Host

Find everything you need for complete digital experience in
one platform

Pre-stay communications

Convert inquiries to bookings and set the tone for a five-star stay
  • Web app
  • Canned responses
  • Arrival coordination
  • E-signature contracts
  • Online check-in
  • Guest verification
  • Guest contact collection
  • GDPR opt-in consent forms
  • Guidebooks
  • Step-by-step check-in instructions
  • Contactless access control

In-stay experience

Create custom flows to exceed expectations, curate experiences and increase revenue per guest
  • Home/amenity manuals
  • Wifi access
  • Device interaction based automations
  • Eco-friendly smart-home settings
  • Non-intrusive remote noise monitoring
  • Ticketing system
  • In-stay marketing
  • 30+ experience partners
  • Custom upsells
  • Online payment processing

Post-stay relationship management

Leverage customer data to build long lasting relationships and win repeat guests
  • Sentiment-based review optimization
  • Event-triggered marketing
  • Personalized offers
  • SMS campaigns
  • Email campaigns
  • Scheduled campaigns

Tech Capabilities

Easily connect to start using the industry’s latest tech for remarkable guest experience
  • 2-way integration to leading PMSs
  • Smart home devices integrations
  • White labelled platform
  • AI-driven communication
  • Personalized filters
  • Multi brands support
  • Data reports and analytics
  • Auto translations
DESIGN YOUR GUEST EXPERIENCE
Voted Rising Star & Best Guest App for 2022!

Let's talk Guest Experience

Our door is always open for a chat and any questions you might have. We look forward to hearing from you!

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