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Live Conference: 5 factors that may derail your 2023 planning

Guest Experience,

Redefined

Digital guest journey • Personalized experience • AI communication

Trusted by hundreds of professional hospitality operators

Your guest experience operating system

Hoteliers

Create a digital hotel. Add a personal touch while providing the highest standards of luxury service.

Property Managers

Create a digital vacation accommodation. Differentiate and grow providing the best experience all along your guest journey.

Your guests

Our Boarding Pass is a web-based guest app providing your customers with a smooth, unfragmented digital experience from booking to checkout and beyond!

Discover Enso Connect

The must-have digital experience technology for scaling hospitality professionals

How it works for your guests

Guests, staying at an Enso-connected home or hotel, receive speed, ease and clarity of digital interactions, personalized to their needs and preferences.

We make this possible through our Boarding Pass, an ultimate guest web app. From AI-driven automated messaging, to smart lock enabled check-in, custom upsells, and multi-channel marketing; Enso Connect is your dynamic software that is adjusting to your business.

We connect to your property management software and help you personalize and monetize interactions throughout the guest journey: from inquiry to check out and beyond.

Our customers say: “Enso helps us run our business with the same digital approach as a Sonder, but with the personalized touch of a Four Seasons, tailored for our needs at a fraction of the cost.”

How it works for you

From AI-driven automated messaging, to smart lock enabled check in portals, custom upsell opportunities, and multi-channel marketing; Enso Connect is a guest experience platform that connects to your property management software and helps you personalize and monetize interactions throughout the guest journey: from inquiry to check out and beyond.

It’s simple: “Enso helps us run our business with the same digital approach as a Sonder, but with the personalized touch of a Four Seasons, tailored for our needs at a fraction of the cost.”

Our PMS partners

We work with your property management software.

and more

Our smart lock partners

We work with your smart home devices.

Schlage smart keyless access
Salto smart lock devices
Yale smart home systems
August Home smart locks
Nuki - keyless electronic door lock for smart access
Iglohome smart locks

and more

Our experience partners

Your guests ask, we connect.

A digital guest experience from inquiry to checkout and beyond! The Boarding Pass is the new way of interacting with guests. A highly customizable web-based guest app with your own brand.

The Boarding Pass combines 7 systems in one: 

  • Guest verification
  • Digital check-in
  • GDPR compliant email & data collection
  • Check-in automation
  • Smart lock integration
  • Custom upsells
  • Guidebooks

Simply send the link to your guests prior to check-in, and let the Boarding Pass lead them through their entire vacation stay journey.

You’re in good company.

Trusted by the pros in Hospitality.

Enso is changing the game! They integrate fully from rental agreements to deposits to guest verification to guest guidebooks and more! They're an essential tool to our "digital" guest experience!

DavidHospitality, 11-50 Employees

Integrating top-tier technology and exceptional human capital has been the key to our proven success, partnering with Enso Connect is a natural evolution that allows us to build on our digital guest experience.

Veronique LalondeCo-founder & COO of Angel Host

This is something the industry has been waiting for. Getting customer emails, phone numbers, and other information is so critical if you want to take control and grow your hospitality business.

Wil SlickersHospitality Expert

The boarding pass is exactly what we needed to solve our issues at check in. Onboarding was very easy!

JennyHospitality, 2-10 Employees

We spend less time responding to guest messages or pushing upsells. The app provides guests the answers they're looking for and the ancillary services we offer. We've found a reduction in time spent servicing guests and an increase in revenue from upsells on the Boarding Pass.

JoshHospitality, 11-50 Employees

Jetstream has partnered with Enso Connect to provide enhanced guest communications, answering over 100,000 messages for hundreds of hospitality partners and tens of thousands of guests. Enso Connect provides scalability and significant time savings. Their automation features provide our guests with a fast seamless response to booking inquiries, guest information, and satisfaction surveys.

Emmanuel LavoieCEO of Jetstream

We want to provide curated goods/services/local recommendations, communication at a large scale that is thoughtful/personalized/timely, and overall, an elevated guest experience that is not yet being delivered by anyone in our markets. The whole team at Enso has been wonderful to work with. I’m looking forward to providing a ton of value to our guests with the help of Enso.

Steven QiuStrategy & Operations Associate, Neighbourly North

We looked at several alternatives, combining different systems for messaging, access management, marketing, and more. Enso Connect offered all of it in one single place with true customization capabilities at the guest, room, location, time, or even sentiment level! This technology has an impact on the guest experience, the operating costs, and is exactly what the hospitality industry needs.

Matthew OpferkuchCEO and Founder The Laundry Rooms & The Alchemiste Social House

Since integrating, the check-in and check-out experience for our guests has been SO much easier, and much more passive for us as a company. Guests have EVERYTHING they need at their fingertips in the form of the "boarding pass". It's amazing, it's beautiful, and it means that my staff and I can spend time working on more important things vs. answering questions that are now alleviated by the boarding pass. Where we once used Guesty's automated messaging for all template messages, we now use Enso.

MarkHospitality, 2-10 Employees

Your complete digital experience.

As seen on

Nominated Rising Star & Best Guest App for 2022!