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Enso Connect teams up with Mews to help boutique hotels build seamless digital guest journeys.

Enso Connect & Muse partnership Announcement

Enso Connect, A dynamic guest experience platform, has announced an integration with the leading cloud-based property management system Mews. Enso Connect and Mews partnership brings the full-service guest experience solution to boutique hotels across Mews’ user base.      

This partnership aligns perfectly with Mews’ mission to empower modern hoteliers by enhancing performance, maximizing revenue, and delivering exceptional guest experiences. With Enso Connect’s advanced automation and personalized guest interaction features now seamlessly integrated into Mews’ platform, boutique hotels can expect streamlined operations, improved guest satisfaction, and increased operational efficiency.

Together, Enso Connect and Mews are set to redefine the standards for boutique hotel management, providing a holistic solution that meets the evolving needs of the hospitality industry.

Enso Connect and Mews partnership team

Enso Connect uses AI, smart home integrations, and data analytics to personalize and simplify guest interactions; from inquiry to check-out and beyond.

How the Enso Connect and Mews partnership benefits hoteliers?

With Enso Connect’s unified inbox and AI powered automations across SMS, Emails, Whatsapp and other forms of communication, operators have achieved 95% reduction in response times and improved performance without adding on labor costs.

This integration opens up an opportunity for hospitality operators to capitalize on guest data and market to past guests, driving more direct bookings straight from the Enso Connect platform.

Enso Connect’s experience lab is an engine that allows customization for all possible guest interactions.

From check-in and smart lock access, guest verification and data collection, to check-out and marketing to past guests, this operating system allows hospitality owners to tailor unique experiences at each step of the journey.

It also opens up new revenue streams by facilitating upsells, such as early check-ins, rented equipment, tour bookings, etc. 

You might also be interested in: Customer case study: The Laundry Rooms 

Mews, the hospitality system of the future

Mews plays a critical role in independent hotels’ operations. It is designed to simplify and automate all operations for modern hoteliers and their guests.

From the booking engine to check-out, from front desk to revenue management, every process is easier, faster and more connected. And with the integrated Mews Payments ecosystem, every transaction is secure and seamless.

From independents to group brands, the Mews Hospitality Cloud acts as a central nervous system for property operations, guest experience, booking, payments and analytics.

Created by hoteliers for hoteliers, Mews is helping operators to make the most of their properties’ potential with new technologies shaping the industry and altering the guest experience. The company is transforming the entire industry with cloud solutions that make hospitality more rewarding for everyone.

“We see the hotelier's role as helping to build a trip in its totality, and experience curation will be the decisive factor in the future success or failure of hotels. As technology automates more and more backstage functions, it frees up hotel staff to do what humans are best at: being creative and thoughtful. Winners in the new tech age will be brands who are able to go beyond a guest’s basic expectations and leave an indelible mark on their memory”

Richard ValtrFounder of Mews

Enso Connect: the hoteliers’ one-stop-shop for digital guest experience

“Mews is disrupting the industry, shaping how the next generation of hospitality will look like. We share the vision of a hotel of the future, connected to original hospitality values and powered by technology. We are proud to work together with Mews to provide hospitality owners a full personalization engine for guest experience.”

Francois GoueloCEO and Cofounder of Enso Connect

Enso Connect digitizes guest interactions to enhance the work environment for hotel teams and deliver seamless experiences for hotel guests. By leveraging advanced automation and personalized communication tools, Enso Connect streamlines operations, allowing staff to focus on providing exceptional service.

Currently, Enso Connect is instrumental in crafting memorable experiences for hospitality businesses in over 44 countries. The partnership with Mews further strengthens the company’s foothold in digital hospitality, aligning with forward-thinking hoteliers who are eager to embrace innovative solutions.

This collaboration promises to not only bolster Enso Connect’s presence in the industry but also to foster closer relationships with hoteliers committed to modernizing their operations and elevating guest satisfaction. By integrating their expertise, both companies are poised to set new benchmarks in hospitality excellence and operational efficiency.

Want to learn more about how Enso Connect works for Mews users?

Use the link below to book a demo with us.

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