Navigating Airbnb Policy Changes for STR Property Managers

Airbnb’s new rules are shaking up short-term rentals. Know what’s changing and how adjust.

July 31, 2025

Webinar Overview

Airbnb is tightening control - and professional hosts are feeling the squeeze. Off-platform messaging is being restricted. Payouts are getting delayed. The 'Strict' cancellation policy is gone. For property managers, that means direct hits to guest communication, cash flow, and operational flexibility.

In this webinar, we’ll break down what’s changing, why it matters, and how to adapt without losing control of your business. Hear from operators and tech leaders already navigating the shift, and walk away with real-world strategies you can put into action right away.

What You'll Learn

  • How off-platform rules affect guest communications and upsells

  • The impact of delayed payouts and stricter cancellations

  • How tech vendors and PMs are adapting tools and pricing

  • Actionable steps to future-proof your business strategy

  • What these shifts reveal about Airbnb’s long-term strategy

Speakers

Headshot of Francois Gouelo
Francois Gouelo

CEO & Co-Founder, Enso Connect

As a young tech leader who has been recognized for his innovation, entrepreneurship, and contribution to the short-term rental industry, Francois has been at the forefront of the intersection of technology and hospitality. Co-founding Enso Connecting in 2019, it has since become an industy leader.

Headshot of Francois Gouelo
Francois Gouelo

CEO & Co-Founder, Enso Connect

As a young tech leader who has been recognized for his innovation, entrepreneurship, and contribution to the short-term rental industry, Francois has been at the forefront of the intersection of technology and hospitality. Co-founding Enso Connecting in 2019, it has since become an industy leader.

Headshot of Francois Gouelo
Francois Gouelo

CEO & Co-Founder, Enso Connect

As a young tech leader who has been recognized for his innovation, entrepreneurship, and contribution to the short-term rental industry, Francois has been at the forefront of the intersection of technology and hospitality. Co-founding Enso Connecting in 2019, it has since become an industy leader.

Thibault Masson Founder of Rental Scale-Up
Thibault Masson

Founder, Rental Scale-Up

Leads Product Marketing at PriceLabs, shaping STR industry growth through innovative revenue tools. With 10+ years in marketing and industry analysis, she drives adoption, doubles leads, and cuts ad costs. Her role in integrating Rental Scale-Up highlights her strength in positioning and strategic growth.

Thibault Masson Founder of Rental Scale-Up
Thibault Masson

Founder, Rental Scale-Up

Leads Product Marketing at PriceLabs, shaping STR industry growth through innovative revenue tools. With 10+ years in marketing and industry analysis, she drives adoption, doubles leads, and cuts ad costs. Her role in integrating Rental Scale-Up highlights her strength in positioning and strategic growth.

Thibault Masson Founder of Rental Scale-Up
Thibault Masson

Founder, Rental Scale-Up

Leads Product Marketing at PriceLabs, shaping STR industry growth through innovative revenue tools. With 10+ years in marketing and industry analysis, she drives adoption, doubles leads, and cuts ad costs. Her role in integrating Rental Scale-Up highlights her strength in positioning and strategic growth.

Heather Fillmore

Co-Founder and CEO , Stay Luxe Properties

Heather is the Co-Founder and CEO of StayLuxe Properties, a boutique vacation rental company in Park City, Utah. An international best-selling author, speaker, and founding board member of the Utah Short Term Rental Alliance, she is recognized for elevating industry standards and guest experiences. Known for her expertise in luxury stays and high-end design, Heather transforms properties into high-value retreats while providing personalized client service. Her hands-on leadership and community involvement have made her a respected voice in the vacation rental space.

Heather Fillmore

Co-Founder and CEO , Stay Luxe Properties

Heather is the Co-Founder and CEO of StayLuxe Properties, a boutique vacation rental company in Park City, Utah. An international best-selling author, speaker, and founding board member of the Utah Short Term Rental Alliance, she is recognized for elevating industry standards and guest experiences. Known for her expertise in luxury stays and high-end design, Heather transforms properties into high-value retreats while providing personalized client service. Her hands-on leadership and community involvement have made her a respected voice in the vacation rental space.

Heather Fillmore

Co-Founder and CEO , Stay Luxe Properties

Heather is the Co-Founder and CEO of StayLuxe Properties, a boutique vacation rental company in Park City, Utah. An international best-selling author, speaker, and founding board member of the Utah Short Term Rental Alliance, she is recognized for elevating industry standards and guest experiences. Known for her expertise in luxury stays and high-end design, Heather transforms properties into high-value retreats while providing personalized client service. Her hands-on leadership and community involvement have made her a respected voice in the vacation rental space.