Navigating Airbnb Policy Changes for STR Property Managers
Airbnb’s new rules are shaking up short-term rentals. Know what’s changing and how adjust.
WHAT YOU'LL LEARN
Five takeaways you can act on.
Webinar Overview
Airbnb is tightening control - and professional hosts are feeling the squeeze. Off-platform messaging is being restricted. Payouts are getting delayed. The 'Strict' cancellation policy is gone. For property managers, that means direct hits to guest communication, cash flow, and operational flexibility.
In this webinar, we’ll break down what’s changing, why it matters, and how to adapt without losing control of your business. Hear from operators and tech leaders already navigating the shift, and walk away with real-world strategies you can put into action right away.
WHAT YOU'LL LEARN
Five takeaways you can act on.
What You'll Learn
How off-platform rules affect guest communications and upsells
The impact of delayed payouts and stricter cancellations
How tech vendors and PMs are adapting tools and pricing
Actionable steps to future-proof your business strategy
What these shifts reveal about Airbnb’s long-term strategy
Your panelists
Free
Each speaker brings a specific expertise, guest tech, payments infrastructure, PMS integration, and real-world operations.
Francois Gouelo
CEO & Co-Founder, Enso Connect
Co-founder and CEO of Enso Connect, the AI-powered guest experience platform now serving over 7 million guests worldwide and ranked among Skift's Top 250 Vacation Rental Companies. A technologist defining the future of AI-powered hospitality.
Thibault Masson
Founder, Rental Scale-Up
Leads Product Marketing at PriceLabs, shaping STR industry growth through innovative revenue tools. With 10+ years in marketing and industry analysis, she drives adoption, doubles leads, and cuts ad costs. Her role in integrating Rental Scale-Up highlights her strength in positioning and strategic growth.
Heather Fillmore
Co-Founder and CEO , Stay Luxe Properties
Heather is the Co-Founder and CEO of StayLuxe Properties, a boutique vacation rental company in Park City, Utah. An international best-selling author, speaker, and founding board member of the Utah Short Term Rental Alliance, she is recognized for elevating industry standards and guest experiences. Known for her expertise in luxury stays and high-end design, Heather transforms properties into high-value retreats while providing personalized client service. Her hands-on leadership and community involvement have made her a respected voice in the vacation rental space.
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