Up to $1M in Damage Coverage
with Property Protection
White-labeled directly in Enso's Boarding Pass and configurable by listing, channel, or guest risk. Guests check in as they normally would while screening and coverage run behind the scenes.
3 Coverage levels
None, $50K or $1M
0
Extra steps for guests
One inbox
Confirmations & claims
Fully Configurable
The most configurable protection for short-term rentals
Coverage is never all-or-nothing. Protection turns on only where the risk lives, and stays off everywhere else. Operators decide what is covered and when.
By listing
By channel
By party size
By booking tag
Last-minute stays
Risky or one-off guests
Protection Rule
Peace of Mind
Three levels of protection. One guest flow.
Cover nothing, some of it, or all of it. Set the limit per listing, per channel or per booking. Both paid tiers are white-labeled in the Boarding Pass guest app and billed per night or per booking.
Opt Out
None
no protection on this booking
Leave protection off for the listings, channels or stays where you don’t want it. Nothing changes for the guest, and nothing is billed.
Billing
No charge
Standard Coverage
$50K
in damage protection per booking
Screening and protection, embedded in your guest portal Covers up to $50,000 in damages - great for single-home and mid-size portfolios.
Billing
Per night
Per booking
Maximum Coverage
$1M
in damage protection per booking
The same flow, the same guest experience, with a $1,000,000 limit for high-value homes, luxury inventory and larger portfolios.
Billing
Per night
Per booking
What’s Covered
Coverage that reflects how stays go wrong
From a scratched floor to a party you didn’t approve, protection applies to the damage hosts see most.
Accidental or intentional guest damage
Damage to rental contents
Smoke damage in non-smoking properties
Unauthorized parties
Damage caused by service animals
Excessive cleaning costs
Broken or ruined home accessories
Replacement of ruined linens
How It Works
Nothing changes for the guest.
Protection runs on its own.
Three seamless steps, all handled inside the flow your guests already complete.
1
Guests check in as usual
Guests move through the Boarding Pass as they normally would. No extra forms, no separate provider, no added friction.
2
Screening runs behind the scenes
The information is passed to our protection partner automatically. Screening and coverage stay under your brand.
3
You get confirmation and a claim link
Coverage confirmation arrives in your inbox, with a claim link available any time through our support portal.
In Your Inbox
Confirmation of coverage, in your unified inbox
Every protected booking posts a confirmation to your Enso inbox - no separate portal to check. If damage occurs, the claim link is one click away.
Coverage confirmed per booking, no manual filing
Claim link available through the Enso support portal
Billed per night or per booking, your choice
Messages
Protected
MK
Maya Kowalski
2:14 PM
Coverage confirmed for Aug 18–22 · Lakeside Loft
Protected up to $1M
DR
Daniel Reyes
11:02 AM
Screening complete — no action needed
Verified
SC
Sophie Chen
Yesterday
Claim submitted · excessive cleaning
Claim in review
Claims are filed in a few clicks
Open Link
Homeowners RETENTION
A reason for owners to choose you
Protection is not only an operational win. It belongs in a management agreement. Owners get their home looked after without paying a premium, and you get a differentiator no channel can copy.
Protected without paying for it
Funded through the guest fee. Owners get coverage up to $1M without paying a premium or filing with their own insurer.
No deposit fights with guests
Claims are handled through the protection provider instead of deposit disputes. Keeps reviews and relationships intact.
Faster turnarounds after damage
Repairs and replacements can start on your say-so rather than waiting on an owner decision or an insurance adjuster.
How to pitch it to owners
Up to $1M in protection on every stay you choose to cover, at no cost to the owner.
Control where to require protection (large groups, risky guests) and where to leave it off
Protection replaces awkward deposit claims with a straightforward process.
Include it as a standard clause, an owner benefit self-managing hosts cannot match.
Owner Statement - August
Lakeside Loft
Gross rental revenue
$8,420
Management fee
-$1,684
Damage claim - living room rug
Covered
Net payout to owner
$6,736
Owner cost for protection
$0
faq
Property Protection FAQ
What does Enso Connect's property protection cover?
How much coverage can I offer per booking?
Can I turn protection on for only some listings?
Does property protection cost the property owner anything?
How does the guest experience change with protection turned on?
Where do coverage confirmations and claims show up?
