NEW
EnsoAI now writes your guidebooks for you
Offrez des séjours 5 étoiles grâce aux
Livrets d’accueil
Partagez les informations essentielles du séjour, rendez vos voyageurs autonomes et permettez-leur de vivre comme des locaux.
No app download for guests
150+ languages, auto-translated
Bulk edits
update every listing’s guidebook at once with AI
62%
fewer “where / how do I” messages
3.1x
upsell clicks from in-guide buttons
Quick Answer: What is the best digital guidebook software for hospitality?
Enso Connect guidebooks are built for scale. One guidebook targets hundreds of listings with tag- and booking-based rules. EnsoAI drafts and translates every section into 150+ languages automatically, and every guide connects to live upsells and guest messaging, so it works as a sales channel and support tool for your hospitality business.
FULLY CONFIGURABLE
Every block, every colour, every order is yours
Build a guidebook out of ten component types, drag them into the order you want, and theme the whole thing to your brand. No templates to fight, no developer needed.
BUILT WITH AI
Don’t write it. Ask for it.
EnsoAI knows your listings, your policies and your neighbourhood. Brief the agent in a sentence and get a full, structured, on-brand guidebook to review.
Build with EnsoAI
EnsoAI reads your listings, policies, smart locks and past guest questions, then drafts the whole guidebook with real places, photos, hours and maps included.
1
Reads your listings, policies, smart locks and past guest questions.
2
Drafts sections with real places, photos, hours and maps.
3
Suggests the targeting rule: listing, group, tag or booking event.
4
Translates into every language your guests book in.
BEST PRACTICES
Start from what already works
You don’t have to start with a blank page. Use the guidebooks our best operators run, let us pull the places straight from Google, or learn from the community.
The top 12 guidebooks, ready to use
Arrival, parking, wifi, laundry, restaurants, neighbourhood and more. Templates, built by Enso, editable the moment you add them.
Pick a place, get a guide
Search nearby places on Google, tick the ones you like, and we build the guide with photos, addresses, ratings, websites and descriptions written for you.
Learn from operators like you
Enso Pros Insider Skool group gives you courses on structuring guidebooks, plus a community of hosts sharing what actually reduces guest questions.
TARGETED
Personalized to every guest
Attach a guidebook to a single listing, a whole group, everything carrying a tag, or a booking condition. Rules stack and resolve per booking, so the guest only ever sees one clean guide.
GUEST SIDE
What your guests actually open
No app, no login. A link in the Boarding Pass, in their language, on their phone.
Simple navigation
Places of interest with photos, hours, directions and more
House manuals & how-tos
Long-form text, still readable
Upsells made available directly in guidebooks
Auto-translated, 150+ languages
How do guidebooks generate upsell revenue?
Guests read guidebooks when intent is highest: the night before arrival, and the first hour in the door. Put a button next to the thing they’re already reading about — early check-in beside arrival info, mid-stay clean beside the house manual, a boat rental beside the lake guide.
3.1x
upsell click-through vs. email
$38
avg. added revenue per stay
"We used to build local guidebooks by hand. Now, they’re ready to go when we onboard a property - and that’s huge as we scale!"
Michael Weimann
Propriétaire - Directeur Général, Casago Highland Lakes
FAQ
Questions about Guidebooks
Is Enso Connect the best digital guidebook software for hospitality?
Enso Connect guidebooks are built for multi-property operators rather than single listings. One guidebook can target hundreds of listings with tag and booking-based rules, EnsoAI drafts and translates content into 150+ languages, and every guidebook connects to live upsells and EnsoAI guest messaging. The guest portal that delivers these guidebooks, the Boarding Pass, won the 2026 Skift IDEA Award for Guest Experience in the Short-Term Rentals category, selected from 492 entries. Operators report the results at scale. Casago Highland Lakes, growing from 12 to 180 properties near Austin, Texas, replaced hand-built local guidebooks with guides that are ready the moment a property is onboarded. Pillo Rooms, a 28-listing operator in Manchester, cut pre-arrival communication from three hours a day to 30-40 minutes by giving guests self-serve access to check-in information in the Boarding Pass, saving 40 hours per week.
How is this different from a PDF or a Notion page?
Guidebooks are structured data, not documents. They target listings and bookings on their own, translate themselves, carry working upsell buttons, and feed EnsoAI so it answers guest questions from the same source of truth.
Can I keep one master guidebook and vary parts of it?
es. Most operators run a base guidebook per listing group, then layer tag and booking-event guides on top. A guest only ever sees one merged, deduplicated guide. PMS flags and custom fields can also be added directly inside guidebook content to keep setup simple.
How good is the AI-generated content?
EnsoAI drafts from the operator's own listing data, policies and local area, then the operator reviews and publishes. It can also pull current information from Google Places and build the guide from that data.
Do guests need to download anything?
No. Guidebooks live in the Boarding Pass, opened from a link in messaging, on any phone browser, in 150+ languages.
Are guidebooks included in my subscription? Any limits?
Yes. Guidebooks are included on every plan with unlimited guidebooks, sections and components. AI drafting is included on all plans.
Is onboarding Enso Connect's guidebooks difficult?
No. Existing guidebooks can be uploaded and EnsoAI converts them automatically, with no manual rebuilding. The Enso Connect team can also set them up at no extra cost.
What is an Enso Connect digital guidebook?
A digital guidebook is a mobile web page that gives short-term rental guests house instructions, local recommendations and upsell offers without an app download. Enso Connect guidebooks are delivered inside the Boarding Pass, drafted by EnsoAI from listing data, and targeted by listing, group, tag or booking event.
See your own guidebook built live on the call
Bring one listing. EnsoAI will draft its guidebook, set a booking rule, and theme it in under ten minutes.
