Boutique Hotels

Contactless Checkin & out. Create a digital hotel. Delight your guests with personalized, digital concierge experience. Automated upgrades, extended stay offers, spa package upsells and more. Improve guest satisfaction while scaling and automating your business.

Boutique Hotel Photo
Blue Sky Background

Trusted by the best in hospitality

  • Casago Logo
    Jetstream Logo
    Heimby Logo
    Pillo Rooms Logo
    Jacksonheim Logo
    High Street Townhouse Logo

Trusted by the best in hospitality

  • Casago Logo
    Jetstream Logo
    Heimby Logo
    Pillo Rooms Logo
    Jacksonheim Logo
    High Street Townhouse Logo

Trusted by the best in hospitality

  • Casago Logo
    Jetstream Logo
    Heimby Logo
    Pillo Rooms Logo
    Jacksonheim Logo
    High Street Townhouse Logo

Scaling your boutique hotel is hard.

Are these holding you back?

Narrow profit margins & monthly occupancy limits

Narrow profit margins & monthly occupancy limits

Narrow profit margins & monthly occupancy limits

High competition for inventory

High competition for inventory

High competition for inventory

Shortening booking windows

Shortening booking windows

Shortening booking windows

More guest inquiries & expectations

More guest inquiries & expectations

More guest inquiries & expectations

We’ve got you covered!

Automate Upgrades and Addons. Maximize pre-stay guest value with automated upgrade, early check-in or extended stay offers.

Digital Concierge. Ensure high responsiveness, smooth check-ins & stellar reviews with our guest app that includes smart lock integrations.

Defragment Guest Communications. Manage guest communications all in one place, despite the OTA channel. Airbnb, Booking.com, VRBO or direct - messages are visible in one place. Respond via email, SMS, Whatsapp or via the OTA channel seamlessly.

Pillo Rooms Logo

Previously, we spent three hours a day chasing guests for info and sending check-in instructions manually. Now its 90% automated.

Headshot of Sabah Choudhry

Sabah Choudhry

Head of Business Operations, Pillo Rooms

47%

growth in listings since starting with Enso Connect

30x

cash ROI on Enso Connect

40hrs

less time per week spent on pre-arrival comms

Digital. Seamless. Automated

Digital. Seamless. Automated

Elevate your brand and your guest experience with our end-to-end solutions.

Elevate your brand and your guest experience with our end-to-end solutions.

Pre Check-in

Pre Check-in

Set the tone for your guests’ stay! Send guests a pre-check-in message with your hotel rules, neighborhood guides and upsell offers.

Set the tone for your guests’ stay! Send guests a pre-check-in message with your hotel rules, neighborhood guides and upsell offers.

Booking Confirmation

Guest Verification

Contactless Check-in

During Stay

Checkout

Post Stay

Booking Confirmation

Subheading

Boarding Pass
Boarding Pass
Boarding Pass

Boarding Pass

Get guests excited for their stay!

Send a confirmation message and include your Boarding Pass with essential information for a perfect stay.

when

Booking is confirmed

when

Booking is confirmed

when

Booking is confirmed

then

Send an SMS, Email, Whatsapp message to the guests containing the Boarding Pass link

then

Send an SMS, Email, Whatsapp message to the guests containing the Boarding Pass link

then

Send an SMS, Email, Whatsapp message to the guests containing the Boarding Pass link

Damaged TV inside Rental unit
Damaged TV inside Rental unit
Damaged TV inside Rental unit

Custom Automations

Offer worry-free travel with automated insurance

Set up an automation to purchase a travel insurance policy upon a successful guest verification

when

Guest verification is completed

when

Guest verification is completed

when

Guest verification is completed

then

Send a webhook to AIG to automatically create a travel insurance for the Guest upon a successful guest verification

then

Send a webhook to AIG to automatically create a travel insurance for the Guest upon a successful guest verification

then

Send a webhook to AIG to automatically create a travel insurance for the Guest upon a successful guest verification

Protecting your Boutique Hotels

Verify and screen your guests to protect properties and reduce fraud risks while simplifying check-ins and overall guest experience.

Guest with Guest Form open on form
Guest with Guest Form open on form
Guest with Guest Form open on form
Guest Verification

Collect guest IDs and selfies to verify who gets through your doors. For added security, integrate guest identity solutions like Autohost and Superhog into your guest app.

Fraud & Crime Prevention

For advanced security, seamlessly include third-party verification tools into your guest journey. Background checks, sex offender lists, AI fraud detection and more.

Chargeback Mitigation

Get personalized chargeback reports and make sure 100% of your guests pay for their stay. Reports include guest data plus digital footprint.

Property Protection

Automate & digitize vacation rental agreements for quick and easy signing. Simplify security deposits, self-insure with damage waivers, or let guests choose between options.

Success Stories from Hospitality Pros

Discover how our clients have utilized or extensive revenue generation tools like custom upsells, Enso experiences and local services to grow their revenue.

Calculate Your Property’s Extra Revenue Potential

Calculate Your Property’s Extra Revenue Potential

Calculate Your Property’s Extra Revenue Potential

Calculate Your Property’s Extra Revenue Potential

Calculate Your Property’s Extra Revenue Potential

Calculate Your Property’s Extra Revenue Potential

Monthly Additional Revenue

$

0

Number of listings

Average Number of Monthly Reservations Per Listing

EDIT ASSUMPTIONS

Operational Upsells

Price

$

Conversion rate (%)

Experiences & Activites

Price

$

Conversion rate (%)

Pet Fees & Damage Waivers

Price

$

Conversion rate (%)

Monthly Additional Revenue

$

0

Number of listings

Average Number of Monthly Reservations Per Listing

EDIT ASSUMPTIONS

Operational Upsells

Price

$

Conversion rate (%)

Experiences & Activites

Price

$

Conversion rate (%)

Pet Fees & Damage Waivers

Price

$

Conversion rate (%)

Monthly Additional Revenue

$

0

Number of listings

Average Number of Monthly Reservations Per Listing

EDIT ASSUMPTIONS

Operational Upsells

Price

$

Conversion rate (%)

Experiences & Activites

Price

$

Conversion rate (%)

Pet Fees & Damage Waivers

Price

$

Conversion rate (%)

Deliver Exceptional Guest Experience With Enso Connect

Boarding Pass Home Screen

Deliver Exceptional Guest Experience With Enso Connect

Boarding Pass Home Screen

Deliver Exceptional Guest Experience With Enso Connect

Boarding Pass Home Screen
{ "@context": "https://schema.org", "@type": "Organization", "name": "Enso Connect", "description": "Enso Connect is a guest messaging and automation platform that integrates with Property Management Systems (PMS) to enhance short-term rental operations.", "url": "https://ensoconnect.com", "logo": "https://ensoconnect.com/logo.png" } { "@context": "https://schema.org", "@type": "SoftwareApplication", "name": "Enso Connect", "applicationCategory": "Communication Tool", "operatingSystem": "Web-Based", "description": "AI-powered guest app and messaging platform for short-term rentals, designed to integrate with PMS systems and unify all channels - SMS, email, Airbnb, WhatsApp, etc." }