AI Messaging Audit
For hosts using Guesty, Hostaway, Lodgify, BookingSync, or Hostify, discover hidden opportunities in your guest messages with AI!
Recording is available if you sign up.
Francois Gouelo
Co-founder and CEO, Enso Connect
Tim Mortimer
Founder, BNB Made Easy
Yoav Tourel
Managing Director, APAC, Guesty
Rebecca Cribbin
Founder and Owner, The STR Managers Academy
Lisa Peterson
Director, L’Abode Accommodation
The short-term rental market across Australia and New Zealand is stronger than ever, with over 267,000 listings and growing ADRs. But behind the headlines, operators face a complex mix of new regulations, weather risks, and changing guest expectations.
In this webinar, we bring together the Australasian STR All-Stars, leading operators and innovative tech vendors, to share insights on how to succeed in this dynamic market.
As the Co-Founder and CEO of Enso Connect, Francois has been at the forefront of the intersection of technology and hospitality.
Since the foundation in 2019, Enso Connect has scaled to 20,000 homes in 55+ countries, and processed over a million guest profiles, helping operators monetize and digitize the guest experience.
Francois is a young tech leader who has been recognized for his innovation, entrepreneurship, and contribution to the short-term rental industry.
Yoav Tourel is the Managing Director of Asia-Pacific at Guesty, a leading property management software used to manage short-term rentals listed on multiple platforms. He has more than 25 years of expertise and experience in marketing, technology and digital transformation. Over the past five years, Yoav and his dedicated team at Guesty have played a pivotal role in empowering property managers in Australia and New Zealand, facilitating their growth and scalability. With a comprehensive understanding of the industry, Yoav has served as an ASTRA board member for four years, contributing valuable insights and leadership to advance ASTRA as the peak industry body for the short-term rental industry.
Tim Mortimer, a former physical education teacher, launched BNB Made Easy with his wife Flora in 2018. The company’s impressive growth began when Tim secured their first client through a single cold call. From there, expansion was driven entirely by client referrals. While developing the business, Tim also obtained his Class 1 Real Estate Agent certification.
The Mortimers have balanced building their family – welcoming children Zoe, Remi, and Leon – alongside growing their startup. Today, the business employs 20 team members and partners with over 50 subcontractors.
Rebecca Cribbin is an accomplished entrepreneur, business founder, industry advocate, CEO, and author. She has dedicated the past 12 years of her life to building one of the largest privately owned short-term rental management businesses in the country. Through hard work and the support of her exceptional team, Rebecca has achieved remarkable success in this industry.
Rebecca believes in sharing her experience, wisdom, and knowledge with others in the short-term rental industry, serving as a mentor to professionals across Australia and around the world.
With her passionate and expert approach, Rebecca's business has experienced rapid growth. Today, her company assists nearly 100,000 guests each year in creating wonderful holiday memories and enables property owners to enjoy the benefits of owning short-term rentals hassle-free.
Rebecca recently published a book called "Ready, Set, Booked."
In her free time Rebecca actively engages in fundraising efforts for children's education in Africa.
Lisa Peterson is the founder of L’Abode Accommodation, a luxury property management company offering personalized concierge services and boutique short-term rentals across Australia. With over 20 years of experience in property management and hospitality, from boutique concierge services in Queenstown to managing 200+ properties in Wellington and launching exclusive rentals in Sydney’s Eastern Suburbs, Lisa has built L’Abode from the ground up to over 250 properties nationwide.
Her company blends high-touch service with operational excellence, catering to discerning travelers and homeowners alike. Lisa’s philosophy centers around integrity, client trust, and delivering unforgettable guest experiences - values that have made L’Abode a recognized name in Australia’s luxury rental market since 2013.
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