EnsoAI for Guest Messaging: Copilot & Autopilot

EnsoAI for Guest Messaging: Copilot & Autopilot

EnsoAI for Guest Messaging: Copilot & Autopilot

Drafts when you want control. Sends when you don’t. Accuracy-first AI for vacation rentals & hotels.

Drafts when you want control. Sends when you don’t. Accuracy-first AI for vacation rentals & hotels.

Drafts when you want control. Sends when you don’t. Accuracy-first AI for vacation rentals & hotels.

Trusted by the best in hospitality

  • Quartier Libre Logo
    Local Host Logo
    Flohom Logo
    Joivy Logo
    Highland Lakes Casago Logo
    Atlantic Vacation Homes Logo
    Samson Waters Logo
    Keytoko Logo
    Good Night Premium Stays Logo
    Pillo Rooms Logo
    Durango Colorado Vacations Logo
    Rove Logo
    Chalets Hygge Logo
    Roami Logo

Trusted by the best in hospitality

  • Quartier Libre Logo
    Local Host Logo
    Flohom Logo
    Joivy Logo
    Highland Lakes Casago Logo
    Atlantic Vacation Homes Logo
    Samson Waters Logo
    Keytoko Logo
    Good Night Premium Stays Logo
    Pillo Rooms Logo
    Durango Colorado Vacations Logo
    Rove Logo
    Chalets Hygge Logo
    Roami Logo

Trusted by the best in hospitality

  • Quartier Libre Logo
    Local Host Logo
    Flohom Logo
    Joivy Logo
    Highland Lakes Casago Logo
    Atlantic Vacation Homes Logo
    Samson Waters Logo
    Keytoko Logo
    Good Night Premium Stays Logo
    Pillo Rooms Logo
    Durango Colorado Vacations Logo
    Rove Logo
    Chalets Hygge Logo
    Roami Logo

EnsoAI CoPilot

EnsoAI CoPilot

Every guest message, instantly drafted for you.
Every guest message, instantly drafted for you.

With EnsoAI, 100% of your guest messages come with a ready-to-send draft. Whether it’s answering booking questions, handling special requests, or resolving issues, CoPilot gives you an instant, personalized response. Simply review, edit if needed, and send — so you can save hours each week and deliver faster, more consistent guest communication.

With EnsoAI, 100% of your guest messages come with a ready-to-send draft. Whether it’s answering booking questions, handling special requests, or resolving issues, CoPilot gives you an instant, personalized response. Simply review, edit if needed, and send — so you can save hours each week and deliver faster, more consistent guest communication.

EnsoAI AutoPilot

EnsoAI AutoPilot

A ChatBot you can trust.
A ChatBot you can trust.

Unlike generic chatbots, EnsoAI is built specifically for vacation rental and hotel guest communication — where one wrong message can cost you bookings and reviews. That’s why we prioritize accuracy above all. If our AI isn’t 100% confident in a response, it hands the message back to you in CoPilot mode, so you can review and approve before sending. This results in faster replies, fewer mistakes, and happier guests.

Unlike generic chatbots, EnsoAI is built specifically for vacation rental and hotel guest communication — where one wrong message can cost you bookings and reviews. That’s why we prioritize accuracy above all. If our AI isn’t 100% confident in a response, it hands the message back to you in CoPilot mode, so you can review and approve before sending. This results in faster replies, fewer mistakes, and happier guests.

Understanding how EnsoAI works

Understanding how EnsoAI works

Built from the ground up to be specific to your business, ensure confidence in results and always grows with you and your business.

Built from the ground up to be specific to your business, ensure confidence in results and always grows with you and your business.

1
Understands Your Context
Understands Your Context

Pulls from guidebooks, past conversations, PMS-connected data, reservation details, custom fields, and property notes.

Pulls from guidebooks, past conversations, PMS-connected data, reservation details, custom fields, and property notes.

Pulls from guidebooks, past conversations, PMS-connected data, reservation details, custom fields, and property notes.

2
Scores Confidence
Scores Confidence

Chooses Autopilot or Copilot based on your threshold.

Chooses Autopilot or Copilot based on your threshold.

Chooses Autopilot or Copilot based on your threshold.

3
Learns Over Time
Learns Over Time

Feedback, edits, and updated content improve future replies.

Feedback, edits, and updated content improve future replies.

Feedback, edits, and updated content improve future replies.

You're in control!

Choose when AutoPilot runs by hours, channels, listings, and confidence.

Select Listings
Schedule Times
Set Topics

Train it as you work.

Copilot edits, guidebook updates, and PMS data become EnsoAI knowledge, so replies get better without extra effort.

EnsoAI Sandbox

Train it, or learn from it.

Knowledge Base

Structured content from different sources. Your PMS, your guidebooks, the guest journey, custom fields, and so much more.

See how it thinks.
Transparently shows every step it took to arrive at the answer.
Teach and Train the AI as you go.
Train it directly in our inbox, or sandbox environment, or let your PMS data feed the AI!
Measure performance.
Train it directly in our inbox, or sandbox environment, or let your PMS data feed the AI!

See EnsoAI in Action!

Learn How Both Short Term Rental Managers and Hoteliers benefit from the use of EnsoAI.

Automated Guest Communication.
Instantly reply to booking inquiries, special requests, and guest FAQs with AI trained on your Airbnb, PMS, Booking.com, OTA, and direct booking data. Reduce response times, increase booking conversions, and deliver a faster, more consistent guest experience.

Fewer Mistakes, Higher Accuracy.
EnsoAI prioritizes precision in every guest message, protecting your reviews, avoiding miscommunication, and ensuring brand consistency.

Time Savings for Your Team.
Automate repetitive messaging and operational updates, freeing your staff to focus on high-value guest experience and property management tasks.

Data-Driven Personalization.
Pulls from PMS-connected data, reservation details, and property-specific notes to deliver personalized, context-aware responses for every guest.

Enso AI isn’t just about guest messaging

Enso AI isn’t just about guest messaging

Elevate Your Guest Experience With AI: The Enso Advantage. We use the latest AI technology to power our platform and stay at the forefront of innovation.

Elevate Your Guest Experience With AI: The Enso Advantage. We use the latest AI technology to power our platform and stay at the forefront of innovation.

AI-Driven Revenue Opportunities

EnsoAI helps hospitality professionals generate additional income by automatically offering personalized upsells and local experiences to guests. Create custom offers and "things to do" recommendations that convert into passive revenue effortlessly.

EnsoAI helps hospitality professionals generate additional income by automatically offering personalized upsells and local experiences to guests. Create custom offers and "things to do" recommendations that convert into passive revenue, effortlessly.

Manage Guests Effectively

EnsoAI detects guest sentiment, summarizes conversations for faster prioritization, and helps your team focus on what matters most, delivering quick and effective support.

Understand How Guests Feel Before the Review

Use AI Sentiment Recognition to detect guest emotions in real time, reduce negative reviews, and boost 5-star ratings.

Handle 10x More Guests Without Hiring More Staff

Boarding Pass Home Screen

Handle 10x More Guests Without Hiring More Staff

Boarding Pass Home Screen

Handle 10x More Guests Without Hiring More Staff

Boarding Pass Home Screen
{ "@context": "https://schema.org", "@type": "Organization", "name": "Enso Connect", "description": "Enso Connect is a guest messaging and automation platform that integrates with Property Management Systems (PMS) to enhance short-term rental operations.", "url": "https://ensoconnect.com", "logo": "https://ensoconnect.com/logo.png" } { "@context": "https://schema.org", "@type": "SoftwareApplication", "name": "Enso Connect", "applicationCategory": "Communication Tool", "operatingSystem": "Web-Based", "description": "AI-powered guest app and messaging platform for short-term rentals, designed to integrate with PMS systems and unify all channels - SMS, email, Airbnb, WhatsApp, etc." }