PREFERRED PARTNER
Near real-time sync
Updates in under 2 minutes
Official Hospitable API partner
Real-time messaging
What is the Hospitable + Enso Connect integration?
Enso Connect is an AI guest experience platform that connects to Hospitable through its official REST API. Listings, bookings, guests and messages sync into Enso by webhook in under 2 minutes, and replies you send from Enso go back through Hospitable, so Enso can automate guest communication, digital check-in and upsells while Hospitable stays your system of record.
The Integration
What syncs between Hospitable and Enso Connect?
A connection over Hospitable's REST API: bookings, inquiries and messages arrive by webhook in near real time, and messages you send from Enso go straight back through Hospitable. Listings sync on connect and whenever a property changes. Connect once with your API key. No CSV imports, no manual re-entry.
Webhook-powered: bookings & messages arrive in near real time
Messaging is always instant: SMS, WhatsApp and email go through Enso's own channels, and Airbnb, Booking.com and Vrbo replies through Hospitable.
summary of what syncs from Hospitable to Enso:
Listings, property details, photos, rooms, amenities and WiFi info
Bookings and reservation changes, by webhook in near real time
Guest names, emails and phone numbers
Messages: Airbnb, Booking.com and Vrbo through Hospitable, plus SMS, WhatsApp and email via Enso
Check-in and checkout dates and times
Payment totals, host payout, nightly rates, taxes and fees
House rules, tags, pet and smoking policies and access details
Inquiries from Airbnb, Booking.com and Vrbo, routed in automatically
Multi-unit properties, fully supported
summary of what syncs from Enso to Hospitable:
Messages sent from Enso, on every channel
Check-in and checkout dates, guest counts and status, on reservations created through the API
Sync details reflect the current API integration. Something specific you need to sync? Ask our team.
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Better Together
Hospitable runs your distribution. Enso runs your guest experience.
Hospitable is the engine of your business: reservations, channels, calendars, finances. Enso Connect sits on top as the guest-facing layer: every message, check-in, upsell and review moment, automated with AI. Where features overlap, you choose which tool runs each. Most operators keep Hospitable as the source of truth and let Enso handle everything the guest sees.
Verification
Unified Inbox
Guest CRM
EnsoAI
Upsells
Boarding Pass
Listings
Calendars
Accounting
Reservations
Distribution
Enso guest experience layer
Hospitable operations core
webhook sync in under 2 minutes
Key Features
Everything Enso adds to your Hospitable account.
Digitize the guest experience
One link guides every guest from booking to checkout: check-in, guidebooks, upsells and support, branded to you. No app download.
Increase revenue from upsells 10x
Early check-in, late checkout, fees and add-ons offered at the right moment, with revenue posted back to Hospitable automatically.
Automate guest communication with AI
EnsoAI answers guests 24/7 from your Hospitable listing data, in your brand voice, and escalates only when your rules say so.
Collect data and remarket to guests
Turn synced guest data into segments, campaigns, direct bookings and repeat stays, with performance tracked live.
Centralize all messaging
Airbnb, Booking.com, SMS, WhatsApp and email in one place, synced with Hospitable reservations for full context on every thread.
Screening & verification
Verify IDs, collect agreements and deposits, and hold check-in details until the guest is approved.
Protect every stay
Deposits, damage waivers and one-click chargeback evidence reports that keep your properties and revenue safe.
AI agents for Hospitable
Copilot drafts for your team to approve. Autopilot runs the guest journey end to end. You choose, per property.
results
Results from operators running Enso Connect with Hospitable
8%
Revenue Increase
28 Days
to Pay Off Subscription
70%
Messages Automated
$40
Average Guest Upsells Per Stay
Getting started
Connected in four steps
1
Book a demo and sign up
See Enso working with a Hospitable setup like yours, live.
2
Connect your Hospitable account
One API key. No developers, no data migration project.
3
Everything syncs in about 5 minutes
Listings, bookings, guests and message history flow in automatically.
4
Go live with your onboarding team
A guided setup call tailors AI, upsells and guest journeys to your brand.
FAQ
Frequently asked questions about the Hospitable integration
Can't find your answer? Talk to our team. Real humans, 24/7.
How long does it take to set up Enso Connect with Hospitable?
Most teams are live within days. Connecting your Hospitable account takes minutes with an API key, your listings and bookings sync in about 5 minutes, and a guided onboarding call gets your AI, upsells and guest journeys configured for your brand.
How often does data sync between Hospitable and Enso Connect?
Bookings and messages sync in near real time: changes in Hospitable trigger webhooks that typically land in Enso in under 2 minutes. Messages you send from Enso are delivered instantly: SMS, WhatsApp and email through Enso's own channels, and Airbnb, Booking.com and Vrbo replies through Hospitable. Listings sync on connect, on property changes and on manual sync. Upsell revenue and Boarding Pass links are not written back, since the Hospitable API does not expose those endpoints.
Does Enso Connect replace Hospitable?
No, they're complementary. Hospitable remains your system of record for reservations, channels and finances. Enso Connect adds the guest experience layer: AI messaging, digital check-in, upsells and guest verification. Where features overlap, you choose which tool runs each.
Is Enso Connect an official Airbnb partner?
Yes. Enso Connect is an official Airbnb software partner for guest experience. Airbnb messages flow into your unified inbox compliantly alongside Hospitable, SMS, WhatsApp and email.
What does Enso Connect cost for Hospitable users?
Pricing scales with your number of listings; get tailored pricing here. Ask about our ROI Guarantee: generate at least your subscription cost, or continue using Enso Connect for free.
Can I migrate from another guest experience tool?
Yes. Our onboarding team helps you move guidebooks, upsells and automations over, and because your property data lives in Hospitable, most of the setup syncs in automatically. Ask about migration support in your demo.
What support and training do I get?
24/7 customer support, a dedicated onboarding specialist, and the Enso Pros community of operators sharing playbooks, plus webinars and a searchable help center.
Does it work with smart locks?
Yes. Enso integrates with major smart lock providers. Unique access codes are generated per reservation, delivered to verified guests, and pushed back into Hospitable automatically. No copy-pasting codes.
Is my guest data secure?
Data syncs through the official Hospitable API over encrypted connections, and guest information is handled under our privacy policy. Granular team permissions control who sees what inside Enso.
Which Hospitable products are supported?
The integration works with current Hospitable plans that include API access. The connection works the same way on every plan: one API key and your account syncs in.
About Hospitable
Hospitable is short-term rental software that automates guest messaging, calendar sync and team tasks across Airbnb, Vrbo, Booking.com and direct bookings, built for hosts who want to run their rentals without being tied to their phone.
Enso Connect works with your OTA/PMS
Not with Hospitable? Enso Connect integrates with all major OTA/PMS's:
