Enso Connect ROI Guarantee Terms and Conditions
Enso Connect Inc. (“Enso Connect”) offers new Clients the opportunity to participate in its ROI Guarantee Program (“the ROI Program”). Enso Connect reserves the right to terminate the ROI Program at any time for any reason. The ROI Program is administered by Enso Connect.
General Terms
1.1. By participating in the ROI Program, Clients agree to these Terms and Conditions in their entirety. If Clients do not agree, they are not authorized to participate in the ROI Program. Participation in the ROI Program may not be possible where prohibited by law.
1.2. Enso Connect reserves the right to modify or amend these Terms and Conditions or the methods through which guarantee credits are earned at any time. Enso Connect also reserves the right to disqualify any Client from participation in the ROI Program at its sole discretion, including without limitation, if the Client does not comply with these Terms and Conditions or applicable laws.
ROI Program Participation
2.1. To participate in the ROI Program, Clients must accept and sign an Enso Connect Service Agreement and have active listings on the Enso platform. This program is applicable to new agreements created beyond June 1, 2024. It cannot be combined with other promotions; however, Enso will honour the highest discounted promotion at the time of participation in the program. All client agreements must be signed by 12/31/26 to participate in the ROI Program.
ROI Guarantee
3.1. The ROI guarantee is stipulated as follows: If the contracting party generates less revenue than the annualized subscription cost based on the contracted number of property listings within 12 months of activating all listings in Enso Connect, Enso Connect will offer credits equal to the difference between the annualized subscription cost and the revenue generated during the initial 12-month period that all listings are active, up to a maximum credit equal to 3 months of the annualized subscription cost. This credit will be applied to future purchases with Enso Connect.
The 12-month term begins once all contracted listings are active in Enso Connect, which must occur within 3 months of signing an Enso Connect Service Agreement.
Example: If a customer pays a monthly subscription of $1,000, or $12,000 per year, and only generates $10,000 worth of new revenue through the Enso Connect platform in the first 12 months that all listings are active, Enso Connect will offer a $2,000 credit to be applied to future bills.
Conditions for ROI Guarantee
4.1. Required Upsells: The following upsells must be activated in the Enso Connect platform for all listings once the listings are live:
Early check-in
Late checkout
Extended stays
4.2. Pricing Guidance: Pricing guidance for these upsells is listed below. The contracting party must follow these recommendations.
Pricing Minimums for Early Check-in and Late Checkout:
0-1 Hours: at least 10% of the average daily rate (minimum $25)
1-2 Hours: at least 15% of the average daily rate (minimum $25)
2-4 Hours: at least 25% of the average daily rate (minimum $25)
4-6 Hours: at least 45% of the average daily rate (minimum $25)
6+ Hours: at least 60% of the average daily rate (minimum $25)
Pricing for Extended Stays:
Extended stays should be offered at a minimum of 50% of the average daily rate.
4.3. Revenue Calculation: The total revenue generated by the Enso Connect platform includes fees charged through Enso Connect. The revenue figure does not include taxes.
4.4. Exclusions: Add-on services outside of the core subscription cost are excluded from the calculation of Enso Connect’s subscription cost.
4.5. Minimum Active Listings: The contracted number of listings in the service agreement represents the minimum number of listings that must remain active through the 12-month term that listings are active.
4.7. Performance Review: Performance is reviewed in the quarter preceding the 12 months that all contracted listings are live.
4.8. Revenue Threshold: If the contracting party generates revenue equivalent to 12 months of Enso Connect’s core subscription cost through the Enso Connect platform, the ROI guarantee becomes invalid.
4.9. Stripe Availability: The contracting party can only opt into this offer if the payment processing platform Stripe is available in their country.
4.10. Termination Due to Stripe Ban: If the contracting party gets banned from Stripe during the 12-month period that listings are live, the agreement can be terminated within thirty (30) business days.
Promotion End Date
Clients may enter the promotion up until December 31, 2026. Enso Connect reserves the right to cancel the promotion at any time for any reason, including but not limited to suspected gamification.
Transfer and Value of Credit
Credits may not be redeemed for cash, are not transferable, and may not be auctioned, traded, bartered, or sold. Upon termination of the ROI Program or any portion thereof for any reason, or upon cancellation of a Client’s Enso Connect account for any reason, any unredeemed Credits that have not yet been delivered to the Client are forfeited.
Privacy
7.1. The personal information will be collected, processed, and used in accordance with Enso Connect’s Privacy Statement, which can be found at https://ensoconnect.com/privacy-policy/. Clients understand that Enso Connect may use their personal information to contact Clients regarding their participation in the ROI Program.
Content Ownership and Use
8.1. Enso Connect’s online platform and the ROI Program contain content including designs, text, graphics, images, video, information, logos, button icons, software, audio files, computer code, and other content (“Content”). All Content is the property of Enso Connect or its licensors and is protected by copyright, trademark, and other laws.
8.2. Enso Connect authorizes Clients to use its Content solely for personal, noncommercial use, subject to these terms. Unauthorized use of the Content may violate copyright, trademark, and other laws and is strictly prohibited.
8.3. The registered or unregistered logos, products, and service names contained in Enso Connect’s online platform or the ROI Program are or may be trademarks of Enso Connect or its licensors (“Marks”). Without Enso Connect’s prior written permission, Clients agree not to display or use the Marks.
Liability
9.1. By participating in the ROI Program, Clients agree to:
Be bound by these Terms and Conditions, the decisions of Enso Connect, and its Privacy Policy;
Defend, indemnify, release, and hold harmless Enso Connect, its affiliates, subsidiaries, employees, directors, officers, and agents from any and all claims, actions, demands, damages, losses, liabilities, costs or expenses arising from participation in the ROI Program.
9.2. Enso Connect shall not be liable for:
Late, lost, delayed, or misdirected communications;
Technical or computer malfunctions;
Data corruption, theft, destruction, unauthorized access, or alteration of entry materials;
Typographical or administrative errors;
Claims, demands, and damages in disputes among Clients or between Clients;
Injuries, losses, or damages resulting from acceptance or use of a credit, or from participation in the ROI Program, not reasonably foreseeable to Enso Connect.
9.3. Enso Connect disclaims any liability for damage to any computer system resulting from participation in the ROI Program and reserves the right to cancel, modify, or suspend the ROI Program if a virus or other cause beyond Enso Connect’s control corrupts its administration or security.
9.4. Enso Connect shall not be liable for failure to supply any credit by reason of any acts of God, government actions, equipment failure, terrorist acts, war, fire, flood, epidemic, or any other cause beyond its control.
9.5. Enso Connect reserves the right to cancel or suspend the ROI Program if its integrity is compromised.
Disclaimer of Warranties
10.1. Clients use the ROI Program at their own risk. The ROI Program is provided “as is” and “as available.” Enso Connect disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
Limitation of Liability and Indemnification
11.1. Enso Connect shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to loss of profits, goodwill, data, or other intangible losses resulting from:
The use or inability to use the ROI Program;
Unauthorized access to or alteration of transmissions or data;
Any other matter relating to the ROI Program.
11.2. Enso Connect’s maximum liability shall not exceed $100 USD.
Publicity
12.1. Participation in the ROI Program constitutes permission for Enso Connect to use any Client’s name, company name, profile information, statements, biographical information, and city and state address for promotional purposes without further compensation.
Conduct
13.1. Clients agree not to use the ROI Program to violate any laws, infringe intellectual property rights, stalk, harass, collect personal data, impersonate others, interfere with the ROI Program, or engage in any illegal activities.
13.2. Bulk email distribution or spam related to the ROI Program is prohibited. Enso Connect has a no-tolerance spam policy.
13.3. Enso Connect reserves the right to disqualify any Client for tampering with the ROI Program or violating these Terms and Conditions.
