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Guest Experience Dashboard

Track, Analyze and Manage Your Guest Interactions, In Real Time

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Insights and Reporting Dashboard

How Does the Dashboard Work?

Your guest experience dashboard is a powerful tool, centralizing your customer metrics and aligning your guest experience strategies for success.

Stay on top of your guest satisfaction and upsell revenue.

Message Topics V2

AI-Powered Insights in Your Guest Messages

EnsoAI analyzes your guest messages by topic, highlighting trends, identifying issues, and uncovering upsell opportunities. Click through to our CRM system for guest-specific details.

Dashboard Tasks v2

Guest Management Tasks

Daily summary task cards for guests checking in, checking out, and currently in-stay.

Dashboard Upsells

Easy Upsell Approval System

Notifications and daily task cards for pending upsells.

Dashboard Total Revenue v2

Revenue Tracker

“Total Revenue” section, breaking down the revenue from upsells and fees.

Dashboard Boarding Pass Progress

Guest Journey Flowcharts

Your Boarding Pass verification progress flowcharts.

DashBoard Guest Satisfaction v2

Guest Satisfaction Tracker

Guest satisfaction overview graphs, based on the conversation sentiment.

Dashboard User Scopes

User Scopes By Listing Groups

Access, filtered by listing group, ensuring users view only their relevant data.

Dashboard Date Ranges V2

Date Ranges and Filters

Filter your data based on date values and customize the dashboard look.

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