AI Knowledge Base for Hospitality

Your Property Data, Organized and Ready for AI-Powered Guest Communication.

AI Knowledge Base
AI Knowledge Base

The Problem

The Problem

The Problem

Key info like check-in times, fees, and policies gets lost in outdated PDFs, emails, and scattered files.

The solution

The solution

The solution

Enso’s AI Knowledge Base organizes everything in one place - by listing and category - so your team and AI always have the right answers for guests.

See What AI Knows, By Property, In One Place

Overview of Listing Completion Status
Per-Listing Context View

See exactly what AI knows for each property - no more guessing.

+$60

per listing per month

Overview of Listing Completion Status
Per-Listing Context View

See exactly what AI knows for each property - no more guessing.

+$60

per listing per month

Overview of Listing Completion Status
Per-Listing Context View

See exactly what AI knows for each property - no more guessing.

+$60

per listing per month

List of pages for a listing in knowledge base
Dynamic, Category-Based Structure

Organized by AI-ready categories like check-in, amenities and more.

>2 MIN

response time

List of pages for a listing in knowledge base
Dynamic, Category-Based Structure

Organized by AI-ready categories like check-in, amenities and more.

>2 MIN

response time

List of pages for a listing in knowledge base
Dynamic, Category-Based Structure

Organized by AI-ready categories like check-in, amenities and more.

>2 MIN

response time

EnsoAI Thinking Steps that Includes Listing Info
Powers AI AutoPilot & Smarter Suggested Replies

The foundation for faster, more accurate AI-driven communication.

+20%

Direct Bookings

EnsoAI Thinking Steps that Includes Listing Info
Powers AI AutoPilot & Smarter Suggested Replies

The foundation for faster, more accurate AI-driven communication.

+20%

Direct Bookings

EnsoAI Thinking Steps that Includes Listing Info
Powers AI AutoPilot & Smarter Suggested Replies

The foundation for faster, more accurate AI-driven communication.

+20%

Direct Bookings

AI Knowledge Base: Watch How it Works

How Enso Pros Use the AI Knowledge Base

“We were able to upload years of data - guest messages, training materials, property descriptions, and more. Now the AI can handle detailed property questions, from where the power box is to specific guest policies.”

Photo of a Woman

Operations Manager, 40 listings, CA

“Once we add a question to the Knowledge Base, the AI knows how to answer it. Within a month, it was handling 20% of our guest questions - because we just keep adding data. The more we feed it, the smarter it gets.”

Photo of a Woman

Head of Customer Operations, 800 listings, UK

Frequently Asked Questions

Frequently Asked Questions

What is the AI Knowledge Base for hospitality?

What is the AI Knowledge Base for hospitality?

What is the AI Knowledge Base for hospitality?

What information can I store in the AI Knowledge Base?

What information can I store in the AI Knowledge Base?

What information can I store in the AI Knowledge Base?

Does it automatically update from external links or dynamic sources?

Does it automatically update from external links or dynamic sources?

Does it automatically update from external links or dynamic sources?

How is the AI Knowledge Base organized?

How is the AI Knowledge Base organized?

How is the AI Knowledge Base organized?

Can the AI Knowledge Base handle data across multiple listings?

Can the AI Knowledge Base handle data across multiple listings?

Can the AI Knowledge Base handle data across multiple listings?

Does the AI Knowledge Base integrate with AI-powered guest replies?

Does the AI Knowledge Base integrate with AI-powered guest replies?

Does the AI Knowledge Base integrate with AI-powered guest replies?

Can I co-develop or customize the AI Knowledge Base?

Can I co-develop or customize the AI Knowledge Base?

Can I co-develop or customize the AI Knowledge Base?

What’s next for the AI Knowledge Base?

What’s next for the AI Knowledge Base?

What’s next for the AI Knowledge Base?