Near real-time sync
Updates in under 2 minutes
Official Mews API partner
Real-time messaging
"On nous avait dit qu'il faudrait peut-être 6 mois pour voir un retour sur investissement, mais nous avons commencé à gagner de l'argent en seulement 6 jours."
Daemion Glantz
Directeur des opérations, GoodNight Premium Stays
What is the Mews + Enso Connect integration?
Enso Connect is an AI guest experience platform that connects to Mews through its official REST API. Spaces, reservations and guests sync into Enso by webhook in under 2 minutes, and Enso writes stay dates, guest counts and reservation status back to Mews, while handling all guest messaging directly, so Enso can automate guest communication, digital check-in and upsells while Mews stays your system of record.
The Integration
What syncs between Mews and Enso Connect?
A two-way connection over Mews' REST API: spaces, reservations and guests arrive by webhook in near real time, and Enso pushes stay dates, arrival times, guest counts and reservation status straight back into Mews. All guest messaging runs directly through Enso's own channels. Connect once with your API key. No CSV imports, no manual re-entry.
Webhook-powered: spaces & reservations sync in near real time, both ways
Messaging is always instant and runs through Enso: SMS, WhatsApp and email on Enso's own channels, Airbnb through Enso's direct integration, and Booking.com, Vrbo and Expedia through the guest's channel email.
summary of what syncs from Mews to Enso:
Spaces and property details, with photos, capacity and rates, by webhook
Reservations and changes, by webhook in near real time
Guest names, emails, phone numbers, country and language
Check-in and checkout dates and times
Adult and child counts
Reservation status, including confirmations and cancellations
Payment status, totals, host payout and taxes, from actual charged payments
Confirmation numbers, car registration and product orders as custom fields
Inquiries from Airbnb, Booking.com, Vrbo, Expedia and your booking engine, routed in automatically
Multi-unit properties, fully supported
summary of what syncs from Enso to Mews:
Check-in and checkout dates and times, updated on early check-in and late checkout purchases
Adult and child counts, kept in step with Enso
Reservation status: confirm or cancel from Enso, with a cancellation note
Guest messaging runs directly through Enso: SMS, WhatsApp, email and Airbnb are instant
Sync details reflect the current API integration. Something specific you need to sync? Ask our team.
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Better Together
Mews runs your distribution. Enso runs your guest experience.
Mews is the engine of your business: reservations, channels, calendars, finances. Enso Connect sits on top as the guest-facing layer: every message, check-in, upsell and review moment, automated with AI. Where features overlap, you choose which tool runs each. Most operators keep Mews as the source of truth and let Enso handle everything the guest sees.
Verification
Unified Inbox
Guest CRM
EnsoAI
Upsells
Boarding Pass
Listings
Calendars
Accounting
Reservations
Distribution
Enso guest experience layer
Mews operations core
webhook sync in under 2 minutes
Key Features
Everything Enso adds to your Mews account.
Digitize the guest experience
One link guides every guest from booking to checkout: check-in, guidebooks, upsells and support, branded to you. No app download.
Increase revenue from upsells 10x
Early check-in, late checkout, fees and add-ons offered at the right moment, with revenue posted back to Mews automatically.
Automate guest communication with AI
EnsoAI answers guests 24/7 from your Mews listing data, in your brand voice, and escalates only when your rules say so.
Collect data and remarket to guests
Turn synced guest data into segments, campaigns, direct bookings and repeat stays, with performance tracked live.
Centralize all messaging
Airbnb, Booking.com, SMS, WhatsApp and email in one place, synced with Mews reservations for full context on every thread.
Screening & verification
Verify IDs, collect agreements and deposits, and hold check-in details until the guest is approved.
Protect every stay
Deposits, damage waivers and one-click chargeback evidence reports that keep your properties and revenue safe.
AI agents for Mews
Copilot drafts for your team to approve. Autopilot runs the guest journey end to end. You choose, per property.
results
Results from operators running Enso Connect with Mews
8%
Revenue Increase
28 Days
to Pay Off Subscription
70%
Messages Automated
$40
Average Guest Upsells Per Stay
"Nous avons constaté une augmentation de 8 % de nos revenus dès le premier jour, rentabilisant notre abonnement en seulement 28 jours."
Njål Eliasson
Co-fondateur et Responsable du Développement Commercial, Heimby
Getting started
Connected in four steps
1
Book a demo and sign up
See Enso working with a Mews setup like yours, live.
2
Connect your Mews account
One API key. No developers, no data migration project.
3
Everything syncs in about 5 minutes
Listings, bookings, guests and message history flow in automatically.
4
Go live with your onboarding team
A guided setup call tailors AI, upsells and guest journeys to your brand.
Questions fréquentes
Frequently asked questions about the Mews integration
Réponses à certaines des questions les plus courantes que nous recevons de nos clients.
How long does it take to set up Enso Connect with Mews?
Most teams are live within days. Connecting your Mews account takes minutes with an API key, your listings and bookings sync in about 5 minutes, and a guided onboarding call gets your AI, upsells and guest journeys configured for your brand.
How often does data sync between Mews and Enso Connect?
Spaces and reservations sync in near real time: changes in Mews trigger webhooks that typically land in Enso in under 2 minutes. Mews' API does not expose messaging, so all guest communication runs through Enso: SMS, WhatsApp and email through Enso's own channels, Airbnb through Enso's direct integration, and Booking.com, Vrbo and Expedia replies through the guest's channel email. Guest details, upsell revenue and Boarding Pass links are not written back to Mews.
Does Enso Connect replace Mews?
No, they're complementary. Mews remains your system of record for reservations, channels and finances. Enso Connect adds the guest experience layer: AI messaging, digital check-in, upsells and guest verification. Where features overlap, you choose which tool runs each.
Is Enso Connect an official Airbnb partner?
Yes. Enso Connect is an official Airbnb software partner for guest experience. Airbnb messages flow into your unified inbox compliantly alongside Mews, SMS, WhatsApp and email.
What does Enso Connect cost for Mews users?
Pricing scales with your number of listings; get tailored pricing here. Ask about our ROI Guarantee: generate at least your subscription cost, or continue using Enso Connect for free.
Can I migrate from another guest experience tool?
Yes. Our onboarding team helps you move guidebooks, upsells and automations over, and because your property data lives in Mews, most of the setup syncs in automatically. Ask about migration support in your demo.
What support and training do I get?
24/7 customer support, a dedicated onboarding specialist, and the Enso Pros community of operators sharing playbooks, plus webinars and a searchable help center.
Does it work with smart locks?
Yes. Enso integrates with major smart lock providers. Unique access codes are generated per reservation, delivered to verified guests, and pushed back into Mews automatically. No copy-pasting codes.
Is my guest data secure?
Data syncs through the official Mews API over encrypted connections, and guest information is handled under our privacy policy. Granular team permissions control who sees what inside Enso.
Which Mews products are supported?
The integration works with current Mews plans that include API access. The connection works the same way on every plan: one API key and your account syncs in.
About Mews
Mews est un système de gestion hôtelière conçu pour simplifier et automatiser toutes les opérations des hôteliers modernes et de leurs clients. Du moteur de réservation au Check-out, de la réception à la gestion des revenus, chaque processus est plus simple, plus rapide et plus connecté. Et grâce à l'écosystème intégré Mews Payments, chaque transaction est sécurisée et fluide.
Enso Connect works with your OTA/PMS
Not with Mews? Enso Connect integrates with all major OTA/PMS partners:
Découvrez comment Enso Connect peut augmenter vos revenus, votre efficacité et vos réservations 5 étoiles
Découvrez comment Enso Connect s'intègre à votre configuration Hospitable : messagerie IA, check-in et ventes additionnelles, le tout réuni dans une démo en direct.
