Live webinar
How STR operators win loyalty in the age of AI
Traditional loyalty programs were never built for short-term rentals. Join operators and tech leaders who are rethinking guest retention from scratch, and learn what actually brings guests back.
date
Langue
Français
Prix
Free
ENCEINTES
Francois Gouelo
PDG et cofondateur, Enso Connect
John Sutton
Co-Founder and CEO, Journey
Rachel Alday
Copropriétaire et cofondateur, Abode Luxury Rentals
Réservez votre place gratuite
Webinaire + rediffusion complète incluse
ABOUT THE WEBINAR
STR loyalty, at scale
Guests now expect the recognition they'd get from a global hotel brand. Yet, according to PriceLabs, over 80% forget their host's name within two months. How do we change that? Short-term rentals can deliver what the chains can't: a genuinely personal stay.
Join the conversation, showing how modern short stay operators drive repeat bookings and build deep relationships with guests without chain-size budgets and teams.
WHAT YOU'LL LEARN
Five takeaways you can act on.
01
What vacation rental guests are loyal to
Learn what really drives a guest to book the same short stay operator again.
02
Where AI belongs in loyalty
See how vacation rental pros are using AI to drive experience-driven loyalty.
03
How to compete with the chains
Use first-party data and the unique guest experience to win bookings.
04
Loyalty in short-term rentals: where to start
A practical start for building loyalty that drives direct, repeat bookings.
05
Vacation rental loyalty playbook
What an operator have learned about keeping guests coming back.
Vos panélistes
The voices who have built what they're talking about
Each speaker brings the domain expertise in guest tech, loyalty for independent hospitality and real STR operations.
Francois Gouelo
PDG et cofondateur, Enso Connect
François Gouelo est le cofondateur et PDG d'Enso Connect, une plateforme de pointe dédiée à l'expérience client et basée sur l'intelligence artificielle. Technologue et entrepreneur, il a fondé Enso Connect afin de relever les défis majeurs que représentent la fragmentation technologique et les attentes croissantes des clients dans le domaine de la location saisonnière. La plateforme dessert aujourd'hui plus de 7 millions de clients dans le monde entier et figure parmi les 250 meilleures entreprises de location de vacances selon Skift. Elle offre un retour sur investissement mesurable, un gain de temps et des avis 5 étoiles aux opérateurs STR. Grâce à Enso Connect, il définit l'avenir de l'hospitalité basée sur l'IA.
John Sutton
Co-Founder and CEO, Journey
Former President & Chief Digital Officer at Red Ventures. Founded Journey to build the first loyalty program made for independent hotels and private rentals — covering both categories that have historically competed. Backed by Brian Kelly (The Points Guy), Chris Burch, and Lerer Hippeau.
Rachel Alday
Copropriétaire et cofondateur, Abode Luxury Rentals
Co-owner and Co-founder of Abode Luxury Rentals, a hands-on operator and industry voice who has spent the year challenging the sector's narrow imagination for AI. Brings the operator's perspective on what loyalty actually looks like inside a real, working portfolio of luxury properties.
Recevez une invitation aux événements STR
Découvrez des stratégies concrètes pour développer votre activité de location de courte durée, augmenter vos revenus, rationaliser vos opérations et exploiter tout le potentiel de l’IA.
Nos événements réunissent des opérateurs STR de premier plan, des partenaires technologiques et des experts de l’hôtellerie afin de partager des méthodes éprouvées que vous pouvez utiliser immédiatement dans votre entreprise.
Frequently asked questions.
What does loyalty mean for short-term rental operators?
How does AI fit into guest loyalty?
Who should attend?
Do I need to be an Enso Connect or Journey customer to attend?
Is the webinar free? Will I get the recording?
Free
Save your seat at the conversation.
60 minutes with the people redefining loyalty in short-term rentals. Free to attend, recording sent to everyone who registers.
