pricing
Enso Connect pricing for hotels and vacation rentals
One price per unit, whether that is a vacation rental listing or a hotel room. Every plan includes EnsoAI, the Unified Inbox, Boarding Pass, upsells, CRM and dashboard.
5 units minimum
No setup fees
Trusted by 1000+ hospitality brands
Pick how much AI runs your operation
Save 20% on yearly billing
Core
• Limited Autopilot usage
• Unified Inbox
• Boarding Pass
• Automated Upsells
• Workflows
pro
Everything in Core, and:
• More Autopilot usage
• Tasks, generated by AI
• 2 devices per unit
• Local Authority Reporting
max
Everything in Pro, and:
• 5x more Autopilot usage
• 3 devices per unit
• Unlimited brands, channels and PMS connections
Custom Quote
Managing more than 10 doors?
Reach out to get:
• Volume pricing
• Multi-brand setup
• Dedicated onboarding team
$250+
revenue per reservation from upsells
up to 95%
of guest communication automated
$50M+
in upsell revenue generated for operators
Book a Demo
See it live, then get pricing for your portfolio
Tell us how many rooms or listings you run and which PMS you use. On the call we'll show EnsoAI on properties like yours and walk through per-unit pricing, the AI usage that fits your volume, and any add-ons you need.
Volume pricing
No setup fees. Onboarding and PMS connection included
Switch plans or billing period as your portfolio grows
Book a Demo
See EnsoAI on properties like yours and get pricing for your portfolio.
30 Minutes, No Commitment
How do Core, Pro and Max compare?
Everything in the platform by category, and which tier includes it.
CUSTOMER SUCCESS
Included on every plan, not an add-on
Core, Pro and Max all come with a real team behind them, from the first setup call to day-to-day support. Max adds dedicated AI training sessions.
Dedicated 1-1 Onboarding
24/7 Support
Dedicated Customer Success Representative
Enso Community
Dedicated AI Training Sessions
MAX
| Feature | Core | Pro | Max |
|---|---|---|---|
| EnsoAI | |||
| EnsoAI Autopilot | Included | Included | Included |
| Drafts responses | Limited usage | More usage | 5x more usage |
| Answers guest messages on every channel | Limited usage | More usage | 5x more usage |
| Generates and completes tasks | Not included | More usage | 5x more usage |
| EnsoAI Agent | Included | Included | Included |
| Builds workflows | Included | Included | Included |
| Builds guides and upsells | Included | Included | Included |
| Builds verification | Included | Included | Included |
| Answers questions | Included | Included | Included |
| AI Knowledge Base | Included | Included | Included |
| AI Messaging Style | Included | Included | Included |
| AI Policies | Included | Included | Included |
| AI Escalations | Included | Included | Included |
| AI Sandbox | Included | Included | Included |
| Guest experience | |||
| Boarding Pass | Included | Included | Included |
| Contactless Check-In and Check-Out | Included | Included | Included |
| Guest Verification | Included | Included | Included |
| Digital Guidebooks | Included | Included | Included |
| Revenue and protection | |||
| Automated Upsells | Included | Included | Included |
| Enso Experiences, Storefront and Transport | Included | Included | Included |
| Automated Fees and Damage Waivers | Included | Included | Included |
| Property Protection | Included | Included | Included |
| HOA Compliance | Included | Included | Included |
| Guest communication | |||
| Unified Inbox | Included | Included | Included |
| Guest Sentiment Detection | Included | Included | Included |
| Included | Included | Included | |
| Brands | 1 brand | 2 brands | Unlimited |
| Website Chat Widget | Not included | 2 widgets | Unlimited |
| Emails | 1 email | 2 emails | Unlimited |
| Phone Calls Coming soon | Not included | 2 phone lines | Unlimited |
| SMS | 1 SMS line | 2 SMS lines | Unlimited |
| Operations | |||
| Dashboard | Included | Included | Included |
| Team Permissions | Included | Included | Included |
| Direct OTA Connection | Included | Included | Included |
| Hospitality CRM: guest profiles and export | Included | Included | Included |
| Workflows | Unlimited | Unlimited | Unlimited |
| Connect Multiple PMS | 1 PMS | 5 PMS connections | Unlimited |
| Smart Locks and Thermostats | Add-on | 2 devices per unit | 3 devices per unit |
| Local Authority Reporting | Add-on | Included | Included |
| Hospitality CRM: campaigns | Not included | Included | Included |
| Task List and Board | Not included | Included | Included |
QUICK ANSWER: How much does Enso Connect cost?
Enso Connect pricing starts at $20 per unit per month (a vacation rental listing or a hotel room) on monthly billing and $16 on yearly billing, with a 5 unit minimum. Three plans (Core, Pro and Max) all include the Unified Inbox, Boarding Pass, upsells, CRM and dashboard, and differ in included EnsoAI usage (starter, 2x and 5x), devices and authority reporting, the Enso Phone System and Tasks. Exact pricing depends on portfolio size, PMS and AI usage; book a demo for a quote.
Does Enso pay for itself?
Move the sliders to compare what automated upsells could add against the cost of each plan.
Adjust to match your market. Results are estimates based on upsells alone, not a guarantee.
ROI shown as upsell revenue divided by plan cost on yearly billing.
Book a demoFAQ
Questions about Pricing
How is Enso Connect priced?
Per unit per month, with a 5 unit minimum. Monthly billing is the list price, quarterly billing saves 10% and yearly billing saves 20%. Core starts at $20 per unit per month; Pro and Max are starting points that depend on your AI usage and included devices.
What counts as a unit?
A unit is one bookable space connected from your PMS: a vacation rental listing, a hotel room or a serviced apartment. Hotels are priced per room, vacation rental managers per listing.
What does AI usage mean?
Every plan includes a monthly amount of EnsoAI usage across Autopilot, the EnsoAI Agent. Core includes starter usage, Pro includes 2x and Max includes 5x, so AI can handle more conversations, calls and workflows as you move up. For additional context starter usage is enough for you to cover all of your guest messages.
Are there setup or onboarding fees?
No. Onboarding, PMS connection and training are included on every plan.
Can I change plans or billing period later?
Yes. You can move between Core, Pro and Max, and switch between monthly, quarterly and yearly billing, as your portfolio changes.
Do you offer volume pricing?
Yes. Volume pricing starts at 10 units, with further rates for hotel groups, franchise networks and large portfolios. Book a demo and we will build a quote for your portfolio.
