Live webinar
How STR operators win loyalty in the age of AI
Traditional loyalty programs were never built for short-term rentals. Join operators and tech leaders who are rethinking guest retention from scratch, and learn what actually brings guests back.
fecha
Idioma
Español
Precio
Free
PONENTES
Francois Gouelo
CEO y Co-Fundador, Enso Connect
John Sutton
Co-Founder and CEO, Journey
Rachel Alday
Copropietario y cofundador, Abode Luxury Rentals
Reserva tu plaza gratuita
Webinar + grabación completa incluida
ABOUT THE WEBINAR
STR loyalty, at scale
Guests now expect the recognition they'd get from a global hotel brand. Yet, according to PriceLabs, over 80% forget their host's name within two months. How do we change that? Short-term rentals can deliver what the chains can't: a genuinely personal stay.
Join the conversation, showing how modern short stay operators drive repeat bookings and build deep relationships with guests without chain-size budgets and teams.
WHAT YOU'LL LEARN
Five takeaways you can act on.
01
What vacation rental guests are loyal to
Learn what really drives a guest to book the same short stay operator again.
02
Where AI belongs in loyalty
See how vacation rental pros are using AI to drive experience-driven loyalty.
03
How to compete with the chains
Use first-party data and the unique guest experience to win bookings.
04
Loyalty in short-term rentals: where to start
A practical start for building loyalty that drives direct, repeat bookings.
05
Vacation rental loyalty playbook
What an operator have learned about keeping guests coming back.
Tus panelistas
The voices who have built what they're talking about
Each speaker brings the domain expertise in guest tech, loyalty for independent hospitality and real STR operations.
Francois Gouelo
CEO y Co-Fundador, Enso Connect
Francois Gouelo es el cofundador y CEO de Enso Connect, una plataforma líder impulsada por inteligencia artificial para la experiencia del huésped. Como tecnólogo y emprendedor, fundó Enso Connect para resolver los desafíos críticos de la fragmentación tecnológica y las crecientes expectativas de los huéspedes en los alquileres vacacionales. La plataforma ahora atiende a más de 7 millones de huéspedes en todo el mundo y está clasificada entre las 250 principales compañías de alquileres vacacionales por Skift. La plataforma ofrece un ROI medible, ahorro de tiempo y reseñas de 5 estrellas para operadores STR. A través de Enso Connect, está definiendo el futuro de la hospitalidad impulsada por inteligencia artificial.
John Sutton
Co-Founder and CEO, Journey
Former President & Chief Digital Officer at Red Ventures. Founded Journey to build the first loyalty program made for independent hotels and private rentals — covering both categories that have historically competed. Backed by Brian Kelly (The Points Guy), Chris Burch, and Lerer Hippeau.
Rachel Alday
Copropietario y cofundador, Abode Luxury Rentals
Co-owner and Co-founder of Abode Luxury Rentals, a hands-on operator and industry voice who has spent the year challenging the sector's narrow imagination for AI. Brings the operator's perspective on what loyalty actually looks like inside a real, working portfolio of luxury properties.
Recibe una invitación a los eventos de STR
Aprende estrategias prácticas para escalar tu negocio de alquileres de corta estancia, aumentar los ingresos, agilizar las operaciones y desbloquear todo el potencial de la IA.
Nuestros eventos reúnen a los principales operadores de STR, socios tecnológicos y expertos en hostelería para compartir estrategias reales que puedes aplicar de inmediato en tu negocio.
Frequently asked questions.
What does loyalty mean for short-term rental operators?
How does AI fit into guest loyalty?
Who should attend?
Do I need to be an Enso Connect or Journey customer to attend?
Is the webinar free? Will I get the recording?
Free
Save your seat at the conversation.
60 minutes with the people redefining loyalty in short-term rentals. Free to attend, recording sent to everyone who registers.
