Base de connaissances IA pour l'hôtellerie
Vos données de propriété, organisées et prêtes pour la communication avec les invités grâce à l'IA.
Les informations clés telles que les heures de Check-in, les frais et les politiques se perdent dans des PDF obsolètes, des emails et des fichiers éparpillés.
La base de connaissances IA d’Enso organise tout en un seul endroit - par liste et catégorie - pour que votre équipe et l'IA aient toujours les bonnes réponses pour les invités.
Découvrez ce que l'IA sait, par propriété, en un seul endroit
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Comment les professionnels d'Enso utilisent la Base de connaissances IA
« Il stocke des années de données - messages des invités, supports de formation, descriptions des propriétés, et plus encore. Maintenant l'IA peut gérer des questions détaillées sur les propriétés, de l'emplacement du boîtier électrique aux politiques spécifiques pour les invités. »
Responsable des opérations, 40 annonces, CA
« Une fois que nous ajoutons une question à la base de connaissances, l'IA sait comment y répondre. En l'espace d'un mois, elle gérait 20 % des questions de nos clients, car nous continuons simplement à ajouter des données. Plus nous l'alimentons, plus elle devient intelligente. »
Responsable des opérations clients, 800 annonces, Royaume-Uni
Questions fréquentes
C’est votre Autopilot qui vous parle - je m’occuperai de la communication avec les voyageurs à partir de maintenant.
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