Partenaire privilégié
Near real-time sync
Updates in under 2 minutes
Official Smily API partner
Real-time messaging
"On nous avait dit qu'il faudrait peut-être 6 mois pour voir un retour sur investissement, mais nous avons commencé à gagner de l'argent en seulement 6 jours."
Daemion Glantz
Directeur des opérations, GoodNight Premium Stays
What is the Smily + Enso Connect integration?
Enso Connect is an AI guest experience platform that connects to Smily through its official REST API. Listings, bookings, guests and messages sync into Enso by webhook in under 2 minutes, and stay date changes and Airbnb replies go back through Smily, so Enso can automate guest communication, digital check-in and upsells while Smily stays your system of record.
The Integration
What syncs between Smily and Enso Connect?
A connection over Smily's REST API: listings, bookings and messages arrive by webhook in near real time, with a polling safety net every 5 minutes behind them, and Enso pushes stay date changes straight back into Smily. Connect once with your API key. No CSV imports, no manual re-entry.
Webhook-powered: listings, bookings & messages sync in near real time
Messaging is always instant: SMS and WhatsApp go through Enso's own channels, Airbnb and email through Smily, and Expedia through the guest's channel email. Booking.com and Vrbo messages are received in Enso, with replies from the channel's extranet.
summary of what syncs from Smily to Enso:
Listings, property details, photos, rooms and amenities, by webhook
Bookings and reservation changes, by webhook in near real time, with a 5-minute polling safety net
Guest names, emails, phone numbers, country and language
Messages: Airbnb and email through Smily, plus SMS, WhatsApp and Expedia via Enso
Check-in and checkout dates and times
Payment status, totals, host payout, taxes and fees
Door codes, payment links and balance due as custom fields
Inquiries from Booking.com, Vrbo, Expedia and your website, routed in automatically
Multi-unit properties, fully supported
summary of what syncs from Enso to Smily:
Check-in and checkout dates, updated on early check-in and late checkout purchases
Messages sent from Enso: Airbnb and email through Smily, SMS, WhatsApp and Expedia via Enso
Sync details reflect the current API integration. Something specific you need to sync? Ask our team.
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Better Together
Smily runs your distribution. Enso runs your guest experience.
Smily is the engine of your business: reservations, channels, calendars, finances. Enso Connect sits on top as the guest-facing layer: every message, check-in, upsell and review moment, automated with AI. Where features overlap, you choose which tool runs each. Most operators keep Smily as the source of truth and let Enso handle everything the guest sees.
Verification
Unified Inbox
Guest CRM
EnsoAI
Upsells
Boarding Pass
Listings
Calendars
Accounting
Reservations
Distribution
Enso guest experience layer
Smily operations core
webhook sync in under 2 minutes
Key Features
Everything Enso adds to your Smily account.
Digitize the guest experience
One link guides every guest from booking to checkout: check-in, guidebooks, upsells and support, branded to you. No app download.
Increase revenue from upsells 10x
Early check-in, late checkout, fees and add-ons offered at the right moment, with revenue posted back to Smily automatically.
Automate guest communication with AI
EnsoAI answers guests 24/7 from your Smily listing data, in your brand voice, and escalates only when your rules say so.
Collect data and remarket to guests
Turn synced guest data into segments, campaigns, direct bookings and repeat stays, with performance tracked live.
Centralize all messaging
Airbnb, Booking.com, SMS, WhatsApp and email in one place, synced with Smily reservations for full context on every thread.
Screening & verification
Verify IDs, collect agreements and deposits, and hold check-in details until the guest is approved.
Protect every stay
Deposits, damage waivers and one-click chargeback evidence reports that keep your properties and revenue safe.
AI agents for Smily
Copilot drafts for your team to approve. Autopilot runs the guest journey end to end. You choose, per property.
results
Results from operators running Enso Connect with Smily
8%
Revenue Increase
28 Days
to Pay Off Subscription
70%
Messages Automated
$40
Average Guest Upsells Per Stay
"Nous avons constaté une augmentation de 8 % de nos revenus dès le premier jour, rentabilisant notre abonnement en seulement 28 jours."
Njål Eliasson
Co-fondateur et Responsable du Développement Commercial, Heimby
About Enso Connect
Getting started
Connected in four steps
1
Book a demo and sign up
See Enso working with a Smily setup like yours, live.
2
Connect your Smily account
One API key. No developers, no data migration project.
3
Everything syncs in about 5 minutes
Listings, bookings, guests and message history flow in automatically.
4
Go live with your onboarding team
A guided setup call tailors AI, upsells and guest journeys to your brand.
Questions fréquentes
Frequently asked questions about the Smily integration
Réponses à certaines des questions les plus courantes que nous recevons de nos clients.
How long does it take to set up Enso Connect with Smily?
Most teams are live within days. Connecting your Smily account takes minutes with an API key, your listings and bookings sync in about 5 minutes, and a guided onboarding call gets your AI, upsells and guest journeys configured for your brand.
How often does data sync between Smily and Enso Connect?
Listings, bookings and messages sync in near real time: changes in Smily trigger webhooks that typically land in Enso in under 2 minutes, backed by an automatic poll every 5 minutes. Messages you send from Enso are delivered instantly: SMS and WhatsApp through Enso's own channels, Airbnb and email through Smily, and Expedia through the guest's channel email. Booking.com and Vrbo messages are received in Enso, with replies sent from the channel's extranet. Check-in times, upsell revenue and Boarding Pass links are not written back to Smily.
Does Enso Connect replace Smily?
No, they're complementary. Smily remains your system of record for reservations, channels and finances. Enso Connect adds the guest experience layer: AI messaging, digital check-in, upsells and guest verification. Where features overlap, you choose which tool runs each.
Is Enso Connect an official Airbnb partner?
Yes. Enso Connect is an official Airbnb software partner for guest experience. Airbnb messages flow into your unified inbox compliantly alongside Smily, SMS, WhatsApp and email.
What does Enso Connect cost for Smily users?
Pricing scales with your number of listings; get tailored pricing here. Ask about our ROI Guarantee: generate at least your subscription cost, or continue using Enso Connect for free.
Can I migrate from another guest experience tool?
Yes. Our onboarding team helps you move guidebooks, upsells and automations over, and because your property data lives in Smily, most of the setup syncs in automatically. Ask about migration support in your demo.
What support and training do I get?
24/7 customer support, a dedicated onboarding specialist, and the Enso Pros community of operators sharing playbooks, plus webinars and a searchable help center.
Does it work with smart locks?
Yes. Enso integrates with major smart lock providers. Unique access codes are generated per reservation, delivered to verified guests, and pushed back into Smily automatically. No copy-pasting codes.
Is my guest data secure?
Data syncs through the official Smily API over encrypted connections, and guest information is handled under our privacy policy. Granular team permissions control who sees what inside Enso.
Which Smily products are supported?
The integration works with current Smily plans that include API access. The connection works the same way on every plan: one API key and your account syncs in.
About Smily
Smily est un système de location saisonnière basé sur le cloud. Il accompagne les propriétaires, gérants et agences à chaque étape du processus de gestion immobilière. L'entreprise est réputée pour son API développeur robuste et son App Center intuitif. C’est pourquoi des entreprises de tous horizons (plateformes de location de vacances, moteurs de tarification, services aux voyageurs et de ménage) peuvent concevoir des intégrations qui étendent les fonctionnalités de la plateforme. C'est un logiciel facile à utiliser qui apporte ouverture et connectivité à la communauté de la location de vacances.
Enso Connect works with your OTA/PMS
Not with Smily? Enso Connect integrates with all major OTA/PMS partners:
Découvrez comment Enso Connect peut augmenter vos revenus, votre efficacité et vos réservations 5 étoiles
Découvrez comment Enso Connect s'intègre à votre configuration Hospitable : messagerie IA, check-in et ventes additionnelles, le tout réuni dans une démo en direct.
