AI Messaging Audit
For hosts using Guesty, Hostaway, Lodgify, BookingSync, or Hostify, discover hidden opportunities in your guest messages with AI!
Enso Connect
Press room
We love working collaboratively with the media.
Here you will find everything about Enso Connect, what’s happening with our team, our product and some short term rentals industry insights.
If you don’t see what you need or have an interesting project in mind – please contact our PR team.
For the record
A frozen key
In February of 2019, I went to Mont-Tremblant for a weekend ski-trip with some friends.
When we arrived at the Airbnb the key was frozen under the doormat. We had to use lighters to unfreeze it and get in! Once we got in, we were immediately confused by the heating system, and the host was not responding to any of our questions. When we checked out, we asked the landlord for further instructions and still no answers.
Almost a week later I received a message from the host saying the heating system was turned off and a window was left open leading to frozen pipes in the kitchen. This whole situation could have been avoided with smart devices, better communication, and a true home owner mindset.
— Francois Gouelo, Co-Founder
About us
Enso Connect is a guest experience platform that empowers hospitality businesses to know their guests. Using AI, smart home integrations, and data analytics, Enso Connect personalizes and simplifies guest interactions at all stages of their customer journey.
Company’s mission is to create a tech powered hospitality experience that guests love and operators thrive on, homed in an organization where talented people are proud to work.
From individual Airbnb hosts to Fortune 500 hotels, Enso’s vision is to build the future of guest interactions, allowing everyone to build a brand, generate more revenue, and know their guests.
Francois Gouelo
COFOUNDER & CEO
Francois graduated from the University of Toronto with an honours degree in Computer Science, and Cognitive Science, and recently completed his Masters of Entrepreneurship at the University of Cambridge with a focus in prop tech and real estate.
Francois is the co-founder & CEO of Enso Connect, a hospitality focused startup that was started at the Department of Computer Science Innovation Lab (University of Toronto) as a class project in his final year. Despite a global pandemic, Enso Connect was able to survive and thrive to build the future of travel for the hospitality space.
Francois’ passion for technology and travel is central to his career and desire to create a global community.
Peter Sorbo
CO-FOUNDER & CTO
Peter is a University of Toronto machine intelligence engineering science student. He worked under Steve Mann to implement state of the art facial recognition cameras for his door entrance lab and glasses. He has also built a facial recognition security system sold to a University group for seamless access management.
Peter has built integrations into various systems in this industry in record time - fastest integration into Bookingpal, Wheelhouse, Leavetown and more… recognized by those players in the industry. He has also received the secret Google Foo Bar interview. Prior to joining Enso, Peter worked on various entrepreneurship related projects, including building a bread proofing ultrasonic system to optimize the time to proof bread.
Peter’s passion for technology and new experiences (foods, travel, cultures) is central to his career and desire to create the most advanced guest experience operating system.
Nicolas Galantini
HEAD OF SALES
Nicolas has spent the last 5 years of his career in the vacation rental industry in technology and consulting. During this time, Nicolas became an expert in vacation rental technology and has built an in-depth understanding of the sector.
Nicolas has helped property management companies to adopt the right technology to deliver the best possible results. As a consultant, Nicolas has collaborated with a number of leading property management businesses and technology providers supporting strategic reviews, competitive analysis, product positioning, M&A transactions, and business development strategies.
Nicolas's focus has always been to help vacation rental businesses improve their processes and build efficiencies, a passion he'll keep pursuing with Enso Connect.
Personalize your Guest Experience today!
Simplify the Experience
Contactless Check-in
Contactless Checkout
Digital Guidebooks
Smart Locks
Increase Revenue
Personalized Upsells
Affiliate Links and Local Services
Automate Operations
Wifi & important information
Guest Journey Editor NEW
Custom automations and workflows
AI Context analysis
Personalize Communication
Inquiry to booking converter
AI Sentiment recognition
AI Predicted responses
Unified Inbox
Drive Return Guests
Apple Wallet
Branding & Social Media
CRM BETA
