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Renting during a pandemic was likely not something you ever anticipated, but here we are. Life during and after COVID-19 has introduced many unique and challenging situations as we strive to return to a new normal. Cleaning protocols have undergone significant changes, and your rental may have even experienced a complete health and safety overhaul. Beyond these adaptations, guests themselves have modified their expectations and procedures when renting properties.

So, how can you as a host maximize your potential by leveraging Property Management Software (PMS) in this evolving landscape? The answer is straightforward.

Automated cleaning with the help of a PMS

With Property Management Software (PMS), you will experience a significant reduction in uncertainty across nearly every aspect of your rental. Without a PMS, renting during COVID-19 can present numerous challenges and even health risks, such as maintaining rigorous cleaning protocols and managing safe guest access with minimal touch points.

A well-chosen PMS addresses these issues effectively. It can automate and schedule cleanings, ensuring that your property is thoroughly sanitized and ready for the next guest without the need for manual oversight. This automation eliminates the guesswork and ensures that every cleaning task is completed in accordance with the latest health guidelines.

Furthermore, when it comes to guest access, a PMS can facilitate a seamless experience with minimal physical contact. By integrating with smart lock systems and providing contactless check-in options, the software helps you offer a safer, more convenient process for guests to enter and use the rental. This approach reduces potential exposure to contaminants and enhances the overall guest experience, aligning with current health and safety expectations.

Leveraging a PMS with your property

Another major benefit of leveraging Property Management Software (PMS) is the significant ease of use it provides. The pandemic has undoubtedly added a layer of complexity and stress to managing short-term rentals. How much time do you currently spend worrying about COVID-related protocols or managing your rental? With a PMS, you can reduce this stress and focus more on enjoying life and managing other aspects of your business.

A well-designed PMS offers features that streamline communication and operational tasks, minimizing the need for constant manual intervention. For example, automated messaging capabilities ensure that guests receive timely and accurate information without you having to repeatedly provide details like Wi-Fi passwords or check-in instructions. This automation not only saves you time but also enhances the guest experience by ensuring that communication is prompt and consistent.

Additionally, a good PMS integrates seamlessly with your existing rental setup, offering a straightforward and intuitive solution that fits into your current operations. This integration reduces the learning curve and allows you to quickly adapt the software to your needs without disrupting your workflow.

Smart auto messages from a PMS

Lastly, if you haven’t been stressing about your rental, but instead spending countless hours trying to make sure it’s perfect, then a PMS can be of help to you too! The main purpose of a PMS is to simplify your existing rentals, and make the process less stressful and time consuming. Having all of your rentals in one place, or having auto messages, or even having a smart AI concierge (like Enso Connect offers), can allow you to be more efficient when running your rental, especially when you can schedule room cleanings.

I know I covered some broad topics, but if you’re unfamiliar with what a PMS is or if your rental needs one (I think it does — but I’m a bit biased), feel free to reach out to contact@ensoconnect.com so we can discuss and better address the issues you are currently facing.

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